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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,678 reviews
801 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,678 unfiltered reviews

Starting on Page 5130 of 15,223. Return to Page 1

5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Glad I choose VU with Tim

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

4.5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

When we’re in a spot to upgrade our home in the future, I truly hope I get to work with this team again. They’re awesome, I’ll be requesting them, so long as they’re still with you, we’ll work together again!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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5 out of 5 Stars
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars

Veterans united made the best and easiest way for me to get a home quickly and top of the market for the price. Amazing crew with amazing resources that makes this the easiest home buying experience ever.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

Working with Veterans United was incredibly easy. The team was always available to answer my questions. They were very knowledgeable and efficient in getting us to closing.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars

I would recommend veterans united home loan any time. Only professionals work there. The process was very smooth. They help you to understand the process along the way.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

4.5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

5 out of 5 Stars
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars

Charles is extremely professional, friendly and knowledgeable. He explained things very thoroughly and with great patience. We had a lot of questions and he was always there to answer. Charles made the difference in making the process of home buying easy. His assistance was priceless and we have no reservations in recommending him. Veterans United made our experience unique, from the first time we walked into the office, we were greeted with personalized sign welcoming us. The VU team is very organized, prompt, and great at keeping with the timelines required in the home buying process. It is these little touches they did all along the way that made us feel appreciated. Thank you so much!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

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Experience first-hand why 363,503 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United Home Loans is simply the best! They’ve got the best people and best home buying process. Everything has been handled professionally and efficiently since day one with them. Our real estate agent Sean was top notch, our loan officer Nick was very accommodating and the rest of the team are just incredibly the most helpful. They made the process of home buying very easy, stress free and enjoyable for us. They were always there in every step of the way and we’re truly thankful to all of you! Highly recommended!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I will be recommending Veterans United to all of my veteran friends and colleagues.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

3 out of 5 Stars

Failure to VU to request the VOE in a timely manner created a difficult situation the Monday after we closed. We were scheduled to meet a contractor at the property but were told to vacate the property since there was a problem with the payment being received by the title company. It cost us a day of work, valuable time in meeting with a contractor, and the travel time it takes to get to the new property form our current address. This added undue stress to what should have been a peaceful transition.

Response from Veterans United

Hi Daniel, thank you for providing more information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded the verification of employment. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

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