The whole process from start to finish was smooth and whatever my wife and I needed Cara and the team made it happen. Huge shoutout to Megan who understood our home loan and worked with Cara perfectly.
Just completed a refinance with Tom and his team. It was quick, simple, and completed with very little effort on my side which is a plus!
If you are a veteran looking to finance an original mortgage or to refinance an existing mortgage this is the company. This company truly cares about and respects veterans.
VU is a great company. They work hard to get you into the home you want. They have a wonderful team that works with you throughout the entire process from beginning to end. They are there to answer any and all questions at all times.
If anyone is ever worried about buying a home because they don't know what to do or what to expect, Veterans United Home Loans is the place to go. They even set up your change of address for you. Mind Blown.
The loan process was easy, My loan officer kept me informed on my loan process frequently,I was pleased with the staff they showed knowledge and professionalism I'm pleased with the outstanding service that they provided for me. Thanks again.
If you are a veteran and on the fences about Veterans United, I'll just say, DO IT. As a first time homebuyer, I panicked after my offer was accepted, but in the end everything turned out very smooth and I am more than happy how easy it was to work with Veterans United.
No, I would not recommend to anyone at all especially servicemembers.
Response from Veterans United
Thank you for this information David. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Using Veterans United for home loans is a hit or miss. I have had 1 good loan servicing interaction and 2 bad.
Response from Veterans United
Thank you for this information Jesse. A member of our Client Advocate Team would like to discuss this further with you, as consistency is key, no matter if you work with us once or five times. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.
The team at Veteran United made my home purchase so easy. Everything was flawless, professional, caring, patient and creative. Being able to do everything online and to arrange closing without having to be physically present was an incredible help to me. Excellent company with an amazing team!
Excellent Team. I'm very thankful to Veterans United and my the team that guided me through the home buying process. It was stress-free, smooth and on-time. The team picked an excellent real estate agent who genuinely represented my best interest much like the team. We closed on time with zero issues.Everyone was very professional and pleasant to work with. I would definitely recommend Veterans United and the team that helped me to my fellow service members as well as eligible colleagues.
