In addition I would like to thank Ryan, Ashley P. and Barno, they made the whole lender process easy from start to finish and was very patient. Thank you all for the seamless experience.
The process was easy and done professionally. All personnel were available for any need I had to accomplish the loan in a timely manner. I would whole heartily recommend Veterans United Home Loans to anyone who is looking for a house.
I would look elsewhere. Veterans United is not affiliated with VA in any way so I recommend finding a more reliable loan officer
Response from Veterans United
Hi Phillip, hear you and I certainly understand your concern for the veteran and active military community, which has unfortunately been the target of unsavory marketing practices. Veterans United Home Loans is a private mortgage lender, not affiliated with or endorsed by the Department of Veterans Affairs or any government agency. This is noted on all of our advertisements, social media accounts, and our website. We have specialized in the VA home loan for more than a decade. While the VA guarantees a portion of each VA home loan, the department relies on individual lenders, like Veterans United Home Loans, to actually issue the loans. We encourage people to shop around with several lenders to find the best deal for them! If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your experience was not better managed.
I highly recommend everyone whose ready to buy, VETERANS UNITED IS THE WAY TO GO.....
The Veterans United team really came through for my family in the search for our first home. I couldn’t be more grateful for their service and my experience.
This was my first experience on my own and the whole team was just so remarkable. From my questions, concerns, and just learning the process they were with me every step of the way. Would recommend them over and over.
I enjoy working with Veterans United it made my homebuyer experience very nice.
Veterans United is the lender to contact when entering on a homebuyers journey. They are so professional and helpful in every way. They will answer all of your questions. I had a wonderful experience with them and would recommend you try them out such that you will have the same experience.
Perfect team all around.
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I appreciate Todd and his team's help and focus to get our refinance done! They are patient with our timeline, and clear communicators. Always a pleasure to work with them.
If everyone was on the same page as Nicholas I would recommended Veterans United to more people. After this last home purchase I will never recommended VU to any of my veteran friends. It was a truly terrible experience. This was my 3rd time using VU and it will be my last.
Response from Veterans United
Tanner, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with Nicholas. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for our Loan Specialists we go to great lengths to ensure you'll have an easy time reaching out for assistance. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
10 out of 10 would recommend
