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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 401,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Both Jon and Justis were amazinly helpful. Competent and quick with the right response and information every time. I appreaciate them working with me on this out of the ordinary and challanging loan. Kuddos to both.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I will spread the word far and wide about this company " Veterans United". I am still in Awe of how you guys were our personal housing team and we could not have asked for better support. I will be a customer for life..

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

We want to sincerely thank Veterans United for helping us with purchasing our dream home. There really is a lot that goes into the home buying process and we are grateful we were sent the 5-star team to help us accomplish the task.
Thanks Ryan, Kelly and Briana for all the hard work you each contributed to the process. Assisting with the application, answering questions, providing useful guidance, following up, and providing much needed resources to prepare for the move-in process. Let’s not forget the encouragement and support provided during the home search process too.
Please know your professionalism and sincere commitment to the process does not go unrecognized. The level of customer service you each provided is unmatched and rarely seen these days.
Keep up the great work! We appreciate it, and future veteran homeowners will appreciate it as well.
Thanks again for everything!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

This is my second time working with Veterans United and each time I have been treated with so much respect and kindness. Even in my darkest moments when I thought this process would end unfavorably, the VU staff kept me encouraged and never gave up on me. I recommend Veterans United to everyone I run into who is a veteran. Thank you for your continued professionalism!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Very professional and very helpful in helping you get through the process! They took us through it stop by stop and made it very easy for us!🙂😍

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

This has been a experience I will never forget. Everyone was and is so supportive, I can't say thank you enough. Tim, Laura and Shaya of course as well as the whole team, thank you for helping me and my family get out dream home.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The loan adjuster was a mess, not sure if he's a part of this process, but I would've went with a different loan office if I wasn't that far into the buy. He clearly didn't have a checklist of items he would like to request or how detailed he would like the responses. It was a lot of back and forth while I was trying to work (from home) .

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Jodi and her team were amazing during the entire home buying process. Always available to take my calls and to answer any questions I had. I would highly recommend Veterans United Home Loans.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Dealing with Veterans United as my mortgage company I am truly grateful. This whole process was easy, stress free, and quick I am truly grateful to have met Laura Shackleford and her team they have worked hard to answer my questions to my understanding. Because of their outstanding professionalism I would recommend Veterans to United to anyone that is looking for a mortgage company that's military affiliated. Thank you so much. God Bless America!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Taylor Clark is literally the best loan officer out there. There's absolutely nothing I can put into words that express how grateful my wife and I are for his assistance along the way. His knowledge and expertise are unmatched. His ability to work with our schedules was so appreciated. While other lenders would only reply up to a certain time, Taylor would work tirelessly until all of our questions were answered. He went above and beyond to simplify our process and make sure we understood each piece of the puzzle. He was the best point guard I could've asked for leading the process and coordinating between both real estate agents and title. Highly recommend Taylor to any buyers out there!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

I never would have imagined myself here today;
if ever in your life you feel like the world around you is caving in- remember the battles you’ve already won, and keep sight of the life you imagine yourself living. Don’t stop until you arrive there, because you are capable of peace and stability in this life, even when it feels like the odds are against you. You get to choose what happens in your story, start writing, be grateful for everything.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

The team at Veterans United Home Loans assisted in making this home-buying-experience a pleasant and friendly one. They were available at all times to respond to inquiries. We are incredibly thankful and appreciative for the wonderful experience.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Michelle Dapkus, Jessica Erb and the Scott team were fantastic and truly a pleasure to work with.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I recently worked with Max, Jill, Eric, and Jenny at Veterans United to purchase a home. This team was extremely considerate, knowledgeable, and professional as they guided me through the process. I wholeheartedly recommend Veterans United, and this team in particular, to any Veteran seeking to purchase a home.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

I want to thank the entire veterans united organization and most importantly thank Aldin and Thomas. You guys have made me very happy and I wish I could give you guys a 100 instead of a 10.
Very satisfied with the new home and I will be referring veterans united to other service members like mvself. Aldin and Thomas you guys are the Best,

headshot image of Aldin Kovacevic

Loan Officer: Aldin Kovacevic

NMLS# 2093948

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Made the process very easy. Even the title company and agents were praising how smooth the process was

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

I’m impressed with the level of professionalism from the people that help us. I always recommend VU to all the people i know.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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