You have yet to distribute funds to me or my ex-wife. No one has answered my questions about where my funds are or when I will receive them. Your complaint manager told me it was my problem because VUHL has distributed the funds to the deed company and VUHL has signed loan documents. I have never had such a hard time after closing and have never had funds transferred to the deed company.Joe Smith
Response from Veterans United
Thank you for sharing, Joseph. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.
Awesome! Great organization who makes buying a home easy!
Thanks!
I’ve purchased homes and financed mortgages in the past. VU was my first experience when I thought to myself “is it really this easy?” Because VU has streamlined their system with automated documentation processing procedures and walks you through the lending process smoothly!
Top marks from me. I had a stellar experience!
The process was fast and easy. Scott and His team were on the ball from start to finish
Best company.
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Veterans United is a wonderful company. They really know what they are talking about, and made home-buying as easy as humanly possible. Between everything on DocuSign and easy communication there wasn’t very much waiting, and they even helped me be ready for closing a week ahead of the scheduled closing. Everything was extremely streamlined and clear, and even for me a first-time home buyer. So thank you everyone who worked on my loan. I very much appreciate everything!
Knowing everything I know now about purchasing a home, I’d definitely do it all over again with Veterans United!
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Our experience with the folks at Veterans United has been very enjoyable. They were always available to answer questions and give advice, and there was never any high pressure sales technique directed to us. I would be glad to recommend them to anyone who needs very professional loan services.
We love Veterans United so much. We have been treated so kindly and everyone is patient and understanding. We love how you guys want to make sure we have the best buying deal ever. We will recommend you guys to our veteran buddys for sure! Thank you for helping us get our home .
