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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,850 reviews
928 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,850 unfiltered reviews

Starting on Page 5890 of 15,262. Return to Page 1

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

very quick and great experience

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

If anyone is even considering a home I would highly recommend this program.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

4 out of 5 Stars
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

2.5 out of 5 Stars

When the other loan specialists on the "team" says that they will call you back shortly with an answer and you wait two to three days and have to call them back to get an answer it's bad and made me think of ditching the loan after the third time. I had to sell my car at the last minute to lower my debt to income ratio, then almost five days later the underwriter decided to ask if I bought another vehicle. This in turn caused the loan not to close on time and the sellers started asking serious questions about the loan process. I feel that I should have gone with a different loan company sometimes.

Response from Veterans United

Hi James, thanks for keeping us in the loop and for sharing your experience. We understand the stress involved when an unexpected complication delays a home closing. While there are aspects of the loan process that can only take place once all conditions have been satisfied; it is important that we take all feedback into account and look for ways to promote excellent customer service. One of our Client Advocate team members is available to learn more so that we may understand your recent feedback. We are here to serve you and hope to hear from you soon to learn what may have been differently to provide a great experience.

5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

It took less time than expected

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars

Great overall first time home buying experience!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Veteran’s United has great people working to put veterans in their home quick and easy , such wonderful people to work with

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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5 out of 5 Stars

This was a great experience, one I always looked at as daunting, but it was not. Now, I’m a proud homeowner! Thanks to my team, Amy, Thomas, and Debby!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

If you're a veteran out there looking to purchase or refinance a home...you need look no further than VETERANS UNITED. We purchased our home through VU and recently refinanced with them and I can tell you the process on both occasions was quick, efficient and provided us with the best financial options within our budget. An awesome team of professionals who fully understand and meet the needs of veterans!!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Britney Georgr is the best agent i have ever worked with

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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