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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,901

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,901 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I was very happy with the responsiveness and professionalism of the entire team.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

John Sullivan and Erin Lange-Kerns were a tremendous help with our refinance. We initially purchased our home through Veterans United, and when interest rates dropped, I didn't hesitate to contact John and his team to assist in our refinance.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Veterans United is the best. Your purchasing/refinancing experience will be the least stressful that you'll ever experience. I promise.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Our second time buying a home through these guys. Both went smooth and were handled very professionally. We will be using them again for sure!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

0.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Loan Officer: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Will ALWAYS recommend veterans United!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

4.5 out of 5 Stars
Would Recommend

Erin Matteson was very helpful in the process and kept us informed on the steps of the financial process.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

The whole process went smooth and the Veterans United’s website/lending portal made uploading documentation and staying on track that much easier. Grateful that we used VU to purchase our first home.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

As soon as I even considered purchasing a home, Veterans United was on their job pushing me through the entire process. My closing process was quick & effective with the help of my team Nate, Camelia & Bo. I appreciate you guys and all the amazing tips!

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United, they make the process very easy to become a homeowner. . Thanks Veterans United I'm a proud homeowner!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

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5 out of 5 Stars
Would Recommend

Excellent experience. Who knew that buying a home could be this easy and seamless. Excellent communication, amazing rates. Highly recommend.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Veterans United made trying to obtain a loan easy. Everyone who worked on this loan with us always returned calls quickly and worked to make the process much easier for us.
Everyone was very efficient and helpful.
The whole team was a "delight" to work with.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

1 out of 5 Stars

Horrible communication. Had to resend information several time. Talked to other realtors and they say they will not work with Veterans United. All most walked away from Veterans United in the middle of my journey. Will not recommend to anyone . Just a horrible experience for a lender who does this every day. You would think they would have their act together but not the case. There are other lenders out there who do VA loans. Do some research before committing to Veterans United. WILL NOT RECOMMEND TO ANTONE.

Response from Veterans United

Scott, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Na

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

More Reviews

See all 424,901 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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