If the underwriter is going to be a week to get back to us, just say so. Every step of the way I was lead on and not told any accurate info. It took over a month just to close on this house. We already had the final negotiated price and home inspection done. Still took over a month.
Response from Veterans United
Clay, Thank you for sharing your voice with our team. We understand the frustrations with loan delays and would like to share in that frustration. Underwriters are held to a standard that is set by the fair lending laws and VA guidelines that can sometimes feel intrusive and taxing. We adhere to these guidelines to make sure our clients get the best loan product for their needs. We would like to learn more if you choose to share. Our client advocate team is available to you at any time. Thank you again for choosing Veterans United.
Highly recommend Veterans
United.They make the refi process
seamless and very easy. They do most the work and keep you informed of every step. Very professional
Great reason to get a low rate. Keeps you up to date most of the time, still had to call several times to find out what was going on.
Nothing Follows
We preferred the previous notary who visited with us last time. The woman who assisted us last year was excellent. This year the Notary was not noteworthy.
Recommend 110%
Everything was great!
Very easy and fast
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As a veteran it’s nice to speak to people who have experience with VA loans and can easily navigate them. I would like to echo the positive reviews I found from other veterans when I was looking for a company to help me initially. These guys are great!
It was a easy process and they made every attempt to help out with any questions I had!
This is my second VA loan. My first was with another company that claimed to be military-friendly. That experience was awful. This time around, Veterans United made the process as smooth and painless as possible. I couldn’t be happier!
Great job
I am probably the least knowledgeable person when it comes to knowing and understanding all the details concerned with buying a house, however, the team assigned to processing my request immediately took control so that I never felt any worry or uncertainty. Veterans United made me feel as if I were their only client always keeping me well informed. I couldn’t be more satisfied with the service I received from the team at Veterans United,
