While the overall experience was decent, closing costs were thousands of dollars more than the estimated amount. Very inaccurate and disappointing
Response from Veterans United
Micah, we appreciate your feedback on this matter. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.
Vet united made the whole process very easy. You create and account and then complete tasks in you To Do List. I could not be more happy. Special thanks to my Loan officer Dan Salter who just killed it. He did a amazing job, thank you Dan!
Tony worked extremely hard during the loan process and I greatly appreciate him. Also not to forget about Jenn. She was super responsive and worked fast during the closing process.
Sam made sure we where getting what we needed to move into our new house.
As a 1st time buyer relocating from Ca. to Va. taking time off (more than i should've) switching careers, i thought i had jeopardized my chances of getting a home loan much less a house with just 1yr. or less working in my new field.
Angela Price took my 1st call when i was just checking out my loan options with less than 1yr of working, and thankfully she kept in touch even when i didn't to help me get started. Her persistence, and reassurance with Craig that they would work with me was up and beyond what i got else where.
When the ball got rolling their whole team jumped in with all types of resources. As of. 10/9/20 at 15:08 i was a home owner, several $$,$$$ under asking, and attention to detail on inspection got a couple extras that eased my worries. Closed a little after the original closing date, but it was worth the wait.
Thanks again for everything!
Received excellent help and support from the entire team in order to complete the tasks at hand. Once we found our house, the process was easy and quick. Moved into our home 45 days later.
Was a good experience from start to finish. Was made aware quickly of progress of the loan all the way through.
United Veterans helped us all the way, from the moment that I first inquired about the loan and interest rates. The concierge people were really on top of things and gave me recommendations for realtors that have worked with United Veterans which made the process even easier. Check on me to see how I liked the realtor, then they also helped with finding an insurance company for my house and were there for me all the way.
I would highly recommend Veterans United. Everyone we worked with was very responsive and helpful. They helped us close on time.
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VU kept the process moving and were always available for questions as each step unfolded. With their periodic check ins and encouragement we knew we were being taken care of. We value the experience and the dedication of working with these professionals.
Matt Itswan was very prompt and very helpful at every step. Made it enjoyable and as easy as can be on me. He deserves a huge thank you and appreciation from his senior leaders.
This is our second home we have bought through Veterans United. As with any home loan there is a lot of paperwork but now it is so much easier doing thinks by computer. Doc sign, upload needed paper work and connecting bank accounts. We always tell other Veterans about VU. Sometimes we hear how they have had a bad experience with VU. We tell them to call Jaimie and offer her phone number to them.
