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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,064 reviews
831 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,064 unfiltered reviews

Starting on Page 6374 of 15,136. Return to Page 1

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

1.5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

4.5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

If you are a veteran look no further than Veterans United. They proved to be just as nimble and adaptable as any veteran. Recommend to anyone and I will only use Veterans United in the future.

headshot image of Jamie Taylor

Loan Officer: Jamie Taylor

NMLS# 1951495

5 out of 5 Stars

No confusions or delay….Veterans United is the way to go!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

The best virtual loan team ever - HANDS DOWN! Veterans United is one of the most pleasant borrowing experience I have ever had. There is a professionalism and concern right where needed.Carole

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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Experience first-hand why 361,260 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

My loan officer Jimmie was excellent every step of the way! He answered all of my questions with patience. He was well informed of the VA loan requirements. I chose Veterans United over local lenders because of their understanding of VA loans.

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Entire experience was made very easy!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars

Painless process, would highly recommend Veterans United and my team, specifically Courtney and Brittany. Thank you for you help.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

The processes was easier than we imagined. Would recommend to other Veterans.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I had gone through a loan with the Veterans United for a interest rate change and was more than satisfied with the way Neal handled the loan. Then the interest rate dropped again and they contacted me to get another discount. This was the easiest closing I have ever gone through plus will be saving money with my new interest rate. Thank you very much Veterans United and Neal Roeder.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars

Veteran United is the best way to go if you’re thinking of purchasing a home. The availability and friendly staff made our purchase effortless.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

Ready to see for yourself?

Experience first-hand why 361,260 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I’ll recommend VU to anyone who will listen. The team made my first home purchase amazing.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Highly recommend! In buying our second home, we decided to change to Veterans United because our previous lender was not very responsive to questions and overall was difficult to work with. We were referred to Veterans United by another service member and are glad that we switched! The team was awesome at answer questions, making the process as easy as possible, and ensuring all items were completed on time. The customer service was excellent and their website is super easy to navigate. Recommend 10/10.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars

During the underwriting process I feel like the feedback loop is delayed when submission of documents are made and when they are eventually reviewed or additional information is needed. For example the Cash to Close process we were going to utilize my parents wedding gift which was wired from their account. At no time prior to the initial CD did anyone ask or inform us that a Wire letter plus additional information would be needed. This further delayed our closing timeline and forced us to hassle my parents while they were on holiday. I think a video similar to the awesome features you have explaining the critical documents would be helpful for closing payment options so there aren't any surprises or delays.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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