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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,878 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,878 unfiltered reviews

Starting on Page 6429 of 14,896. Return to Page 1

5 out of 5 Stars
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

4.5 out of 5 Stars

A special thanks to my loan coordinator Ms Emily Strassner for always notifying me promptly when she needed information or documents. She was very professional and friendly.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

2.5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

2 out of 5 Stars

Loan origination fees are high!

Response from Veterans United

Hi William, The origination fee is our flat 1 percent fee covers the lender’s (our) costs associated with originating, processing, and underwriting the loan. On a $200,000 VA loan, this fee would be $2,000. If the we are charging the 1 percent fee, we are not allowed to tack on additional charges for things the VA considers overhead. While using this flat fee is common, other lenders can also choose to take a more piecemeal approach. And if they do that, VA buyers can wind up paying costs and fees that would otherwise be unallowable. We encourage people to shop around with several lenders to find the best deal for them! Veterans United Home Loans has specialized in the VA home loan for more than a decade. Our Client Advocate Team does remain available, please do not hesitate to reach out if you have questions or concerns.

5 out of 5 Stars

Veteran ready, respectful, truly make you feel as if your their Client they just couldn't do with out.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The team working for us at Veteran's United was amazing. They worked tirelessly and especially moving up the closing date 3 days. They communicated very well, answered my questions, explained the processes. The portal was very easy to use in signing documents. Thank you everyone.

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

This is not my first home buying experience, but I have to say this has had the least amount of stress.Every representative of VU has been professional and worked around our schedule perfectly!Thank you so much for helping us reach our forever home!

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

2.5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Josh Hulen

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars

Veterans United took care of everything and made the home buying experience very smooth and easy. I would highly recommend them to any veteran looking to buy a home.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Staci Conley

Loan Officer: Staci Conley

NMLS# 1926930

4.5 out of 5 Stars

We were very happy with the process of buying a home working with Veterans United.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars

Overall very happy with Veterans United. I would not recommend working with Darren Sweets. He was very unresponsive and not very accommodating. For this reason we went with another agent. However besides that experience we were very pleased.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Jessica Zulauf was a pleasure to work with. She was effective in her communication, friendly, professional, and enthusiastic throughout the entire process. She was determined to make things work, and made a complex refinance a non-issue. She stands above the competition.

headshot image of Jessica Zulauf

Loan Officer: Jessica Zulauf

NMLS# 1913651

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Don Scott

Loan Officer: Don Scott

NMLS# 165274

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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