This was a very good experience with positive communication and great customer service. Thank You Jessica and Mitch!
The entire loan process was very fast and easy. Would highly recommend.
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The process works even thought at times frustrating. But a "Get ''er done" attitude helps.
This is my second time using Veterans United! I absolutely love how they treat me, how easy the process is, and the confidence they gave me to purchase my hone (twice!!)
We would recommend Veterans United to all of our veterans if you are considering a home loan. The staff is extremely friendly, knowledgeable, and respectful. Aaron Foster and Mallory were very helpful!
Work recommend veterans united to all of my friends and veterans
Response from Veterans United
Ryan, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about your closing delays and communication throughout your process. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
They were Welcoming, encouraging, kind and positive.
I used Veterans United because it was suggested from a friend that used them. I will not suggest anyone ever use them. As someone who has purchased homes in the past, this was the most difficult purchase ever.
Response from Veterans United
Hi Karen, thank you for providing these details around your loan experience. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed flexibility. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.
I love and appreciate my loan specialist, John Stockstill. He’s patient, thoughtful, and thorough. It’s been my utmost pleasure working with him through the process of my 1st solo mission of owning my own home and, also, refinancing to obtain a lower interest rate almost 5 yrs later.
I would recommend, they've helped and advised me on every issue, and with good results.
The best decision ive ever made, katy Reeder was the best and made it easier for me to get a house. She will do do everything to help you throughout the process and make it work for you.
