We really appreciate Veterans United and all they do!
Working with Veterans United was the best decision I made.
The process was very streamlined and simple to navigate! I love that you can do so much of it electronically! I would recommend to anyone searching for a home loan!
I f you are a veteran looking to buy or refinance , head over to Veterans United Home Loans. This is a company you can trust, ask for Ross Pierson. He is a great communicator. Ross will work hard to get you the best service possible and make your experience one well worth remembering. Thanks Ross.
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This was our third home buying experience and by far the easiest and most efficient team we have had the pleasure of working with. Special thank you to EDT Realty, Anchorage, AK and to Veterans United for making our dream home a reality as we transition from active duty to a civilian career path.
I would also like to thank Jaclyn Shaw for her great help as she did a lot of work to put the packet together. Her help was much appreciated.
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I would highly recommend Veterans United to any fellow veterans looking to buy a home. The process from getting Pre-qualified to Closing was smooth and seamless. My loan team was very proactive and responsive to any and all questions that arised during the home buying process.
awesome as always
Matthew and everyone were great
It was a giant hassle and headache purchasing a home with Veterans United. The imprudent team I dealt with was enormously stressful and it caused a great deal of struggle for the 3 months of time that it took to close on a house (Yes THREE months). I had to clarify and get more documentation than I ever had in my life (This is not my first time buying a home and the first time was simple in comparison). They took forever reviewing the things I submit. They gave me time lines and never got back to me until the end of that time line instead of reviewing things as they were sent in. Every time the time line came up they found something else to request from me and everything they asked for came in one document or maybe two documents at a time. The process that could have easily been done in a matter of days was stretched to months. I was completely stressed out and dissatisfied with the quality of service provided by the loan team, I even sent emails about it to customer service while we were trying to close on the house and it didn't seem to resolve anything.
Response from Veterans United
Thank you Christopher, for providing these details around your loan experience. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed flexibility. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.
