Very smooth and easy process during this difficult (covid-19) time. Thank You
My experience with Veterans United was excellent.
Had some issues with some parts of the loan process. I didn't feel things were done in a timely manner and at last minute closing was almost delayed a week! Not a good feeling when you already have everything planned out. After a call to the right person things were taken care immediately of and we closed on time. After that I felt much more confident about recommending Veterans United to someone else.
Thank You
Response from Veterans United
Larry, We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members is available to discuss your comments and learn what may have caused you to feel this way. It is our goal to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
Our experience was amazing! The loan process was so fast and so so easy. I've always heard nightmare stories about buying a home and it was probably one of the easiest things we have ever done. We will definitely recommend Veterans United to our friends and family. Thank you!
Having the online portal to know where I was in every step of the process made it so easy. There were so many special touches too. Great experience
I am a retired /disabled Veteran of the US Army and all that i had heard before about the process of purchasing a home would make you think twice and continue renting because this would seem easier and without the problems of ownership , that is just not true , the truth is Veterans United makes the process simple an easy and they will work with you all thru the whole process and that is a fact. Contact Matt. Colgin or anyone on the team at Veterans United and you will see for yourself.
They were extremely helpful and assisted in making sure everything kept moving through the very hectic situations recently.
Thank you so much for a quick a painless process. We are looking forward to working with you all again in the future!
Don't pass this group over veterans when it comes to your home purchase, they are the best.
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HIGHLY Recommend Veterans United! Professional, caring mortgage lender who walked me thru the entire process with courtesy and care for my best mortgage interests!
Amazing experience from beginning to end. We are both very appreciative of JB and his team for making everything easy for us. We were able to get approved and close on our house all in the same month which I would have never thought possible. It really wouldn’t have been without all the support provided by everyone at VU.
The staff was professional and polite. They had a few incidents that delayed the process multiple times. Overall got the job done and was respectful.
Response from Veterans United
Christian, Thank you for your great feedback. Our teams strive on these types of experience to help us move forward with assist other veterans and their VA loans. Thank you again for your service.
