Without a doubt Andrew Nelson was the deciding factor with me choosing VU. I did some extensive research prior to selecting a lender. Narrowed it down to three lenders based on my needs. For me it came down to two lenders (VU and Rocket). With all things being equal and only $100 separating the two lenders, Andrew just simply stood out ahead of the others. His prompt responses, knowledgeable answers and personable mannerism won my wife and I over. From start to finish Andrew was a man of his word. Even when the other lender told us we would be about 45 days to close, Andrew ask that we let him go to work and get his team to work. Never promised he would get it done in 45 days but assured me, if I responded to their request promptly, he would get it sooner than later. Thou our amazement, we closed in astounding 3 1/2 weeks of putting in an offer. Andrew you are the man. Thank you sir.
I was able to do almost the entire process on my cellphone! Everyone involved was very helpful and approachable.
Veterans United makes the home buying process extremely simple from getting pre approved to the closing day. Their online portal makes everything so easy and simple to submit all required documents and signing all necessary paperwork from their end. I would recommend them to any veteran looking to buy a home.
I will never ever use this company again and I will inform other not to use it as well.
Response from Veterans United
Jennifer, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United
I would recommend VU to all veterans looking to purchase a home, they made my experience smooth and stress free.
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