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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,888

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,888 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Fantastic experience all around! Will recommend!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Logan was phenomenal every step of the way. Please hire more staff like him. I will recommend others to call him if they want to buy a house.Sincerely,
Jennifer Feeback

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Jerry and Jessica where wonderful . They answered every question i had very quick ,helped with ANYTHING I needed and were very pleasant and professional in everything they did
On a 1 to 10 scale I would give them both a 20

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend

Wonderful attentive service

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

When I started to research the outlets for a home refinance, I looked at New Day, Quicken and Veterans United. All had comparable rates. The New Day people gave me very vague answers to what I felt were very basic questions. The Quicken people annoyed me with no less than 8 to 10 calls a day wanting to know if I had decided to move forward. Mr. Blakely was very thorough with the answers. There was no pressure and willing to help in any way that he could. I felt very comfortable with him and feeling he was being very honest with me. Moving forward I had the opportunity to work with Ms. Fruits. The entire process was painless, quick, and done in a matter of what I felt to be a short period of time. My wife and I were totally impressed with the entire process and would not hesitate to use them again and certainly recommend them to anyone I can. Thank you for your help and how you conduct your business

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

VU makes the VA loan process quick and easy, with excellent customer service and a wealth of knowledge.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend

Initializing the process is super easy. Almost too easy, the process was pretty much rolling before I was ready for it to be. Just called to ask some questions and they grab all your info and roll with it. The website is well maintained and easy to use. Easy to submit things. With that being said, the process isn’t very personal. You basically submit things electronically and the loan team sends you things to review and sign electronically, up until closing day. Good experience overall though. Would recommend.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

N/a

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

4 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Most companies wouldn’t give me the time of day Darin said he would make it happen and it did

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Shannon made this whole process so easy and stress free.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

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5 out of 5 Stars
Would Recommend

Very thorough and professional, Joe Newberry’s team was prompt to respond to questions even when the work day was over. Much thanks to Eric, Morgan and of course Joe.

headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Outstanding service that went above and beyond. No complaints.

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

In general the whole team and experience were Great

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Very easy going system to negotiate And everyone was very helpful and answered all my questions Thanks to everyone

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 424,888 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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