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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,823

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 424,823 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

This was my second time around and I cant say enough about how easy the process was. The people are what makes this company stand out from all others. I have and will continue to recommend them every chance I get. Have a very Merry Christmas and a happy new year.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars
Would Recommend

The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Angela Sanders

Loan Officer: Angela Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United to my family.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Very helpful. Very experienced people I worked with. Would recommend others to use them.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

George and his team did an amazing job though out the loan process. You could tell they genuinely cared. They were very professional & helpful. If I were to buy a second home in the future Veteran United would definitely be my first choice. 10/10 would recommend to family and friends.

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

4 out of 5 Stars
Would Recommend

Easy to use web interface was a big plus.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The people at Veterans United especially Dan and Aaron were so very kind and patient. It was a honor to do business with you'all. This has to be one of best experiences in my life. Thank you for all help I mean it. It was great delight for me.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Communication was great. Joel and Chris made everything easily to understand.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

This team was helpful, encouraging, supportive, and gave so much of their attention to getting us to the finish line, thank you!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

I could not have asked for a better team to assist myself and my family. This was my first time purchasing a home and things seemed to never go as planned. Chris and his team were always ahead of the game and I do not think I could have done this without them.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

The entire staff and proces was a pleasure to experience. The professionalism, and competence of the staff was comforting and also reassuring. Mr. Shawn Workman and his staff deserve a BravoZulu for all their tireless efforts and support of their clirnt during this entire ordeal.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Yes, I would recommend this agency. Everyone was very friendly and very professional. They guided me through every step of the process. They were all willing to answer any question I had no matter how silly or redundant the questions were.
I would recommend Veteran's United to anyone who is looking to purchase a home. The process was not as stressful as I thought it was going to be.
Thanks Veteran's United team! Your proficient team made it possible for me to purchase my forever home in a state I never thought I would move to. Thanks Taylor, Jackie and Lynn. Merry Christmas and Happy New Year!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Joe and the entire team were awesome to work with from start to finish.

headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Great people to work with. Matt Always kept me updated and did everything in a timely manner. Also Was very happy with the realtor, Sheri Pynn . They were both fantastic!

headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

The team worked like a fine tuned machine. Nyk was outstanding .

headshot image of Christopher Thornton

Loan Officer: Christopher Thornton

NMLS# 45514

4 out of 5 Stars
Would Recommend

I am happy that they helped me but my new home. There was several issues that I was out of pocket money that I was told that would be reimbursed to me and it wasn’t!! That’s my only issue that I have with them!!!!!

headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

4.5 out of 5 Stars
Would Recommend

Yes I felt that Jeremy did a fantastic job. The only thing I would change is to know about the VA residual and have a firm date for closing. This closing cost me 176.36 extra in rental payment that could have been averted if I was told to submit my notice on the first of Dec. Outside of this I feel that this was a very good situation with fairly good communication.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Jeannette Klien in the Lawton,OK Veterans United Home rep and she guided us thru the whole process. She went way above and beyond to inform us about all steps we needed to complete. Everything went smoothly and we consider her a friend. We would love to recommend her to anyone in need of the services of Beterans United Home. Thank you for helping us buy our home.

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

The process was so easy and they always kept me up to date on everything. Buying this house was a stress free experience and we are grateful for Veterans United!

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Camron and Dylan are the best! They guided me through the process and were very responsive when I had any questions or concerns. It's nice to have a "team" that you know is working hard for you. Being treated like a person, not a number, was very refreshing. Professional and personable. Buying a home can be stressful but they did everything they could to make it a great experience!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Thanks to the Loan Specialist and his team, I got through this without any anxiety, and they were always there for me if I needed anything. They were always very courteous, and I was very impressed by their professionalism.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Professional team of Specialists.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 424,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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