We started our home buying process in April 2019, but had to put it on hold as I lost my job. Fast forward to September of 2019, I had secured new permanent employment, nad began the process again. Kevin McMillen and his team (Kelly, Natalie, & Mitch) kept me informed the entire way through until closing with prompt responses and exact answers to my questions. This has been, far and away, one of the best customer service experiences I have had in any business interaction. Veterans United, along with Kevin and his team, provided a seamless transaction from start to stop, to start again and finish. I wish more of my friends and family were Active Duty Military or Veterans just so that I could recommend they use Veterans United and Kevin's team.
Tonya was awesome to work with and provided guidance through out the process to achieve a very positive outcome.
Communication was very good. Process rather extensive and intrusive. Fortunately there was enough time in closing date to complete the transaction.
This was my 2nd time getting my loan from Veterans United Home Loans and it was AWESOME! The staff, especially Melissa Kunkel, Loan Specialist and Ashley Royea, Transaction Coordinator, made it seamless in refinancing. Thank you!
Zach and Tiffani were both very helpful! They had such patience with me, explaining each step as we went.
I felt very confident in the answers they gave me.
Their positive and friendly personalities made the process that much easier for me.
Very organized process
Patient, assisted whenever we needed it
Took the worry out of the process!
Very fast and not a lot of a paper trail.
My second time using them. The best lending company out there.
It was just as easy as the first time, it was very simple and everything was laied out for me.
Very understanding
Quick process 2 days approved!thanks to mariano Dowgaluk!!!!!!!
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Experience first-hand why 336,000 homeowners give us a perfect score!
We're very satisfied customers.!! Thank you!
Everyone at Veterans United was great, they made the experience easy.
Devon and Zach were fantastic. Very knowledgeable and very helpful. Made the whole process smooth and painless!
Best experience ever as it comes to home mortgages. I would definitely recommend it to any veteran, as a matter of fact I just referred my daughter to get her mortgage with Veterans United.
Our experience was amazing from the very first step. Korrie was very professional and knowledgeable,
What an awesome team, Kyle, Sam, & Jaclyn. Everything about them was smooth, even when I tried to use a different loan co. (b/c they stated they could do better than Veterans). I was able to ask questions, and they were answer without hiding anything. I realized no body does it better than Veterans United Home Loans. I will brag about them to everyone I can. They were on point!
When I started looking for information on how to use my VA home loan, I took to the internet, and various sites where veterans were prevalent. By and far the overwhelming sound of the screaming masses pointed me towards Veterans United. I can now safely say that I will be joining that mass. The work Aaron, Kim, Leigh, and everyone else involved in the process put in to keep me informed of not only what was needed of me, but also what was even going on in the process helped calm my worst fears to mere whispers. Their dedication to making this process as smooth as possible, and their quick reactions when things didn't quite go as planned, made buying my first home an almost stress-free and enjoyable experience. While I will not be buying another home ANYTIME soon, I know that if I do, Veterans United will be the first place I call.
