Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,962 reviews
615 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,962 unfiltered reviews

Starting on Page 7906 of 15,033. Return to Page 1

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars

Definitely a Outstanding Experience!! Only Flaw was I received my closing cost amount literally the day of closing, other than that everything went flawlessly.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars

I enjoyed the informational videos. The program you use for uploading documents and for having them signed is terrific

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

2 out of 5 Stars

I am more than disappointed by the outcome of this particular process. I have NEVER encountered this is my entire life regarding any loan process and I make or bring in more money now then I ever have....

Response from Veterans United

Brian, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United

4.5 out of 5 Stars
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Jake was constantly there when I needed to ask a question. Even when at home working he was able to assist me. Having the stress of buying a home while in Germany Jake and Terry worked together to make the process as stress free as possible.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

4.5 out of 5 Stars
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

2.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

I am amazed at the experience with Veterans United. I can't recommend them enough. My wife and I are extremely pleased to have chosen them as our lender.

headshot image of Caleb Ruesing

Loan Officer: Caleb Ruesing

NMLS# 1860929

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Thank you for working hard for me and getting me through all the stress.George Watson

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Thank you

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

The process to refinance online was simple and fast. Veterans United was able to get us the best rate possible and they are dedicated to their veterans.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

Ready to see for yourself?

Experience first-hand why 358,552 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

I was recommended to use V/U, and I understand why. Great people, very professional and caring about your needs and desires. Advise and supported me even when I change my mind at the second of closing a deal. Easy and quick closing, all paperwork was done correctly with no problems. Most important, got me the best rate ever. Thanks again V/U for the wonderful job

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Photo submission from Michael W.

4.5 Acres with views forever and a creek to soak my tired feet! Thank you Veterans United, more specifically Carl & Eva, I owe y’all a Margarita & a steak if ya ever make it thru Texas!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

3.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top