A great group of people a pleasure to work with. Very helpful and knowledgeable staff
Please do not let your customer service keep being tainted by one employee. Get Paul Williamson some communication/behavioral training. If he cannot learn the soft skills necessary to become a good communicator, release him. It will help your reputation and image become Steller. The rest of your team is supportive and conduct themselves professionally and are very courteous.
The joint work between our lender and realtor was imperative in allowing us to buy a home for the first time. We ran into many issues, and at each step of the way we received cooperation and guidance. We HIGHLY recommend working with this amazing group.
Although a lot of paperwork was required, which we figure is normal. They are very helpful in every aspect. Thank you to all involved
My experience with my team at Veterans United Home Loans was excellent. I did not have to worry if I forgot to do specific tasks. My team kept me informed on the status of my loan and of all necessary documents I needed to make this process effortless for me. At least I felt that way. A Great Big Thank You to my team, you all were great.Patricia L Johnson
I have all but the best experience, with the pepole from veterans united, Thanks again to John Stockstill and Amber Taylor
Cody Smith and his team, especially Corey Jackson, made the entire process of buying a home seem almost effortless. Very clear, concise instructions, when followed correctly, made the transaction very simple. Would definitely recommend working with the team at Veterans United.
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Great experience. Nothing else to say.
Hands down, this was the most efficient, professional and customer centered experience we have had in purchasing a home. We felt, through the entire process, that VU was on our side. Protecting our interests as well as theirs. The customer service was outstanding and the representatives (Juliana) were always accessible.
My experience with my loan team was outstanding. They keep me posted on all parts of the loan process and explained everything in great detail. The “ to do list “ is a wonderful tool. Mr. Tim Killday and Mr. Tanner Smith, was so professional and at the same time. It felt like I’ve known you team for years. The communication was phenomenal and it keep me relaxed. I have been telling all veterans and family members about the customer service. My experience with Veterans United leaves me with goosebumps, each and every time I speak about the loan process. Thank you so much. I’m a Veterans United member for life.
