I think it would be beneficial for new clients to be given an exhaustive list of every single document that may be needed up front.. It might be that different documentation is required for different clients situations,,,,, but with Covid 19 both sides should be aware of how hard it is to retrieve Govt. papers, copies, info etc. when there are sooooo many institutions closed to the public and stripped of staffing and we can't just walk in and retrieve supportive documentation.
With being self employed as a small 1 person business, there's not always the corporate structure as a bigger company for document retrieval. I only make $$$ when I'm out working in the field,,,not at home in the ofc.
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Veterans United has walked with me from the beginning of this process up until closing (which was stress-free)! There service is beyond remarkable! Starting this journey I had no knowledge of what I need to do to buy my first home, I was nervous and scared! Working with Veterans United made my experience beyond exceptional! They gave me the tools and customers service relation support that I needed. This has been the most efficient and top of the line transition I have ever experienced from a financial agent! I would recommend Veterans United a thousand times over! I am truly thankful to God for giving me a a team of outstanding professionals to help make this journey rewarding for me and my family!
definately recommed.
Veteran’s United made the experience simple
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I love all of the people that put a hand in helping Da Chief get his house.
Veterans United understands what it means to be a veteran and provided a customer experience that I hope every veteran can experience. Thank you for servicing our veterans.Steve Duxbury
If you are a Veteran, you must join the Veteran's United family. All the best aspects and highest ideals of the United States of America are carried out by the folks who work in this operation. They truly become part of your family.
Veteran’s United were wonderful for our entire home-buying experience. We were searching for our forever home prior to retirement and made an offer sight unseen from overseas during the pandemic - they linked us with a local realtor with experience with VA loans and veterans, who walked us through all stages of the purchase and offered us crucial pros and cons of the property so we felt fully informed about our purchase. I cannot recommend Veterans United enough!!
We have unresolved problems. The outcome will be the deciding factor of how we will answer the above questions. Please contact me in a month.
Response from Veterans United
Bruce, it is important for us to understand your point of view and promote mutual understanding. Thank you for providing direct feedback and giving us an opportunity to speak with you further to review the events leading up to your closing. You will be receiving further support from one of our Client Advocate team members.
They made our first time buying super easy
Would definitely recommend for veteran home buyers. Their concierge service was very helpful in taking care of the details after the purchase(address change, utility connections, moving services, etc).
