Veterans United was an absolute dream to work with! Top-notch service all the way!
Veterans United was tremendous over all in my home buying experience from the loan officer to the concierges (kuddos to the new team)! Their choice for a realtor was awesome. VU, THANK YOU!
I would have liked to see all required items at one time rather than piecemealing them over many days. I understand not all loans are the same, but seeing all requires items at once allows for you to complete items quickly & easily w/o having to go back for additional research. Gives you time to request items that may take longer to acquire so closing date does not shift. or Allows you to indicate that closing might have to be shifted.
Every single person I talked to from loan to insurance ect.. associated with Veteran's United were very nice and professional
This entire experience was super easy. Veterans United made my home buying experience flow seamlessly. I am more that thankful for all parties evolved.
I would recommend Veterans United because they are very helpful in explaining to first time buyers like us the whole process.
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I was hesitant to contact VU at first due to some negative comments I read online. But after learning that they are the #1 VA Lender I contacted them. Now I’m a homeowner and now I know why they are #1. They are simply the best at what they do.
Joel was very helpful and was quick to respond when I emailed questions.
Real estate is a 7-day-a-week operation. Your agents should be available every day of the week. And they should forecast timelines to help manage expectations. If there's a holiday weekend coming up, lean into it and provide some info on the plan. Especially if a closing date is set for the first day after a holiday. Supervise less experienced agents and provide some assurances to clients/customers that someone is indeed providing oversight.
Response from Veterans United
Nicole, Thank you for letting us know your feelings on your recent loan experience. We try to set proper expectations with our teams when it comes to informing our clients when they will be in and out of the office to keep the line of communication open for all parties. If you would like to share more please do not hesitate to reach out to our client advocate team. Thank you again for choosing Veterans United.
My experience with VU was exceptional and easy.
