Really Mark made the experience so smooth informed and exciting. I don’t want any other loan officer.
Unfortunately, the underwriting department is the only reason why I didn’t give all 10’s. We got an email the night before closing while we are trying to pack and get everything out of the house we were moving out of and was advised that we still didnt have the approval to close. A Phone call would have been better because we would have seen it in a timely manner and not 2 hours later.
I commend Heidi and her team in pulling in all their resources and favors to make it happen.
I would still recommend Veterans United to friends and family members.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Everyone was outstanding to work with Very knowledgeable and informative Made the process very easy to do
Rett was very helpful and answered every question I had. As a first time homebuyer the process was as easy as it could be with Rett as my lender. I would recommend everyone I know looking to buy using their VA home loan to Rett!
I have no complains about veterans united, they have a great team and very professional personnel that will help you getting everything that you need to buy the house of your dreams.
Thanks!
We are so happy with our new home! Cole at Veteran's United and his team made it a seamless process. They were always available to answer any questions we had.
Veterans united loan team made the process stress free and easy to understand.
The team as a whole was amazing! Very easy to talk to and reach. Always kept me in the loop and all extremely helpful! Made the whole process easy, and less stressful!
Overall very happy with how things ended up. I believe that maybe it would be a little helpful to check in a little more with the homebuyer on what stage we are in throughout the process, just to help ease the mind a little. But very happy that I got to get the house of my dreams and I'm excited to see what adventures life has next for me
This was the second home I've purchased with the VU team, and especially with Nick Holman!!! I have recommended the VU team, and Nick to all my veteran brothers and sisters. With all the hard work, simplified for me, and the awesome communication the team had, I couldn't ask for a better team to work with. Nick, Blair, and Abbey are awesome, and they desire the biggest shout out!!!
Ill put simple I didn't think the customer service was what it used to be after my first time purchase the customer service was almost one way with the VU team needing information from me and questions from them to me but in regards to myself I had a very tough time at times trying to get a hold of someone to the point where I was asking friends and family questions that I needed to ask the lender due to the fact that they did not call back or leave a message giving an attempt to help out I am appreciative for the work put into my home buying journey but I would of liked to have a better interaction with the entire VU Team
Emily did a fantastic job! She made the process so easy for me while I was deployed in Europe. She also communicated with me before and after hours to handle the 7-hour time difference! Emily was amazing, and I can't thank her enough for all she has done for me and my family!
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Karson Hill was amazing in helping me with the home buying process! He got me the rate I wanted and closed on time!
Again Sam and his team (Sarah, Dustin & Cooper) at Veterans United were truly amazing. They never made me feel uncomfortable or left out in anyway throughout the home buying process. They were a joy to work with and whomever gets them in the buying process will not regret it. Thank you again foe making my home a reality
