VU made the process painless and straightforward. I expected a long, drawn out, and painful process, but Robert and the whole team were excellent!
I would not recommend. If I could do it all over again, I would have went with our credit union for a home refinance. VU was recommended to my by an employee and I greatly regret our decision.
Response from Veterans United
Jessica, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. We thank your for your service and thank you for choosing Veterans United.
I definitely would recommend Veterans United Home Loans to any veterans that need help in getting a home with a VA home loan.
I feel veteran united home loans is great I recommend them to anyone and everyone that I speak to they are wonderful and helpful and really supportive of everything that I went through and I am so grateful to veteran home loans and their staff.
The interest rate I was provided is way to high compared to what other lenders are offering. I would have went another direction if I hadn't already gotten in so deep in the process of buying. Switching lenders is not something I could have done, but would have.I'm spending way to much based on the current market conditions.My loan coordinator was not helpful toward the end of closing. She kept asking for irrelevant documentation and seemed to think I was lying about something, she seemed to want to hold up the closing of the loan. I hate when people act like they are doing the customer a favor when the customer is the one paying for a service. NEWSFLASH your not doing the customer a favor by giving them the loan, they are PAYING A LOT OF MONEY FOR A SERVICE AND PRODUCT, your company is making a ridiculous amount of money from customers, otherwise you wouldn't be in business.
Thanks for getting us in our new home!
Highly recommend working with Veterans United!
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Outstanding service and great experience!
This is my third transaction with Veteran United and Donald Weber over the last seven years. Always a pleasure. Competent, reliable and personable.
I give them 5 star rating they really took care of me and answered many email /questions!
I went through the homebuying process not having a clue but going through ea step I Learned a lot thanx to them & especially Tonya Dawson! Strongly recommend to all veterans!
