Veterans United Home Loans help to put a roof over my family's head. We had gone through some financial difficulties but, Veterans United was fair and honest upfront and we did the things we needed so now we are Homeowner's once again.
They're very professional and most expedient...
We are so pleased with the service, professionalism of the entire team we worked with. The process is simple and well organized.
Veterans United made the whole buying a first new home pretty seemless.
I do wish I would have been made aware of homes for hero’s program however loved the entire process
Friendly staff, very patient and understanding. With you every step of the way.
It was a great experience. Buying a home can be such a headache, but the process was very smooth with Veterans United.
If you get Taylor Deppe and her team please request someone else, As she made my process take longer for whatever pleasure she got out of it. She kept requesting a tax exemption that could not have possibly existed untill I owned the home. She also said that if I do not receive this exemption I would not qualify for the home. Taylor Deppe and her team also made me pay for credit cards witch did not needed to be paid. She claimed it was a liability when it actually was not. To top it all off Taylor and her team including the boss himself Blake thought it would be funny to tell us that we would receive a little over 2300 to only find out later on that it was all owed to lawyers and other fees. They inconvenienced us to take out money orders to later find out they were not needed. And my favorite one Taylor Deppe let our inspection fortifications expire so I had to come out of pocket for that twice. Theses people are a nightmare
Response from Veterans United
We appreciate your comments Jhonathan. Providing forms to meet the VA guidelines can get frustrating, but the benefits of the VA loan far outweigh the additional steps for many Veterans. We will review your file to look for any steps we could have taken to improve your experience. Please contact our Client Advocate team if you have further information to provide.
Scott responded quickly and helped get our loan closed in only 3 weeks. He made everything easy.
Veterans United made my experience easy and painless. During the entire process my Loan Officer Adam always made me feel that I can call at anytime, and he made it easy for me through out the process. He also ensured that any questions that I could ask no matter what.
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The Veterans united team made our home buying experience as easy as it could be. Their web based system made the documentation process go as quick as possible. My team responded to any questions we had very promptly. This is an A+++ company with a very professional, very caring group.
To any potential United Veteran customer, you are doing the right thing by entering into a loan with this organization. They are very professional and thorough in their work and can be relied upon to work in your best interest.
This was my first experience with VA loans and Ben’s experience and expertise at Veterans United made the whole process extremely easy.
Veterans United was a great company to work with. Being fresh out of the Army, and not knowing the processes of purchasing a home, VU took me from the very first phone call and walked me through the entire process. They made sure I understood every detail of my purchase. Do not let being not close to a main office make you nervous. Everything can be done online and it made my process go like a breeze! Samantha Rustemeyer was my loan specialist and I would recommend her to everyone!
