Mr. Lance Nilson of [Veterans United Home Loan] was outstanding/excellent. He work with me in great detail, when I had a problem or did not fully understand something with my [VA Loan - Application Documents]. It was many of time, that I wanted to give up or
quit.I had problems with some of the questions, and was overwhelmed. Lance inform me, that he and I will get pass these obstacles to get my [VA Home Loan]. He kept his word and now I receive my [VA Home Loan] in my dream home at 67 years old.I [ALFRED HENDERSON] want to thank [Veterans United home Loans] and Lance Nilson
for making my [Golden Years], the best years to come with a wonderful and beautiful home.From,
Alfred Henderson
Veterans United has been a great company to work with multiple times. Their staff is knowledgeable and fast.
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This is a great company to work with from start to finish.
They dealt with the VA and knew exactly what was needed.
I was able to quickly get answers to any question I had.
They got me locked into a great rate on our house.
We couldn't be happier with our decision to use Veterans United and would highly recommend them to anyone looking to buy a home.
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Tyler was the same way they are both very knowledgeable and professional
Based on all the responses about the system automatically generating unnecessary documents, I would say an updated more relevant system needs to be explored.
Response from Veterans United
Derwin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing an easy portal and service to all of our clients. Thank you again.
