Brandon and Lisa were incredible! Every step of the way, they were there to explain everything and keep me rest assured it was all on schedule. By the end, I was so happy that I was finally a homeowner and the saddest part was that I couldn’t invite them over for our house warming. They’re incredible people and exactly who should be working with other veterans during this stressful process. I can’t thank them enough for all they did for my family and I. They even sent a surprise package over with books and toys for my newborn daughter. There aren’t words to explain how truly appreciative I am for them.
You served your country, now let Veterans United help by serving you. Their team will do everything they can to ensure your journey through the buying process is as smooth as possible. To them it may be a day to day activity, but we never felt like we were a day to day client. Being able to call your loan officer after hours, in the middle of closing to correct something, and get new paperwork within 2 hours was amazing service! You won't be sorry. Good luck to the next vet, and thank you to Veterans United, Paul & Molly
The home buying process was better and easier than I had ever imagined it would be. I was connected with the right lending team and realtor from the start. My loan team was easy to contact and my realtor was extremely flexible while working with me. I would absolutely recommend Veterans United to a friend or family member. Thank-you so much for all of your help along the way!
This has been a great experience.All veterans should use this service, if they are interested in becoming a home owner.
Great customer service from start to finish!
Veterans United is great. Very easy application process, you can do the whole thing including uploading documents via your smartphone. They are very responsive and definitely look out for your best interests. They had to call my sellers lawyer 3 times a day for a week to get a response. I definitely recommend Veterans United. I had a wonderful experience with them.
All staff provide outstanding customer service. They will not leave you in the dark. Always explain the process and address any issues in no time. Highly recommend service.
Getting a home loan can be a very tedious and stressful time. Ryan and his team laid out a very detailed list and timeline of requirements. Just follow their process and before you know it you will be in your new home. Excellent communication and attention to details.
The United Veterans Home Loans is a treasure for any Veteran who wants to own a home. They are who to go to if you want to deal with real professionals who have the interest of Veterans at heart.They basically work to get you the home you want!
VU helped with making our dream come true by helping us out and truly gathering information... we make enough money to pay our mortgage since I am already paying almost the same amount for our apartment and not understanding why our bank cannot give us even a pre-approval. I really appreciate everything they had done. My husband is overseas and they really made it easy for us even though he is away. Thank you so much once again for your patience and assistance.
Kath and her team were very professional, friendly and knowledgeable. I can’t say enough good things about this team as they made my refinance really easy. Communication was great. They always were quick to respond. I would highly recommend Veterans United. Especially, after coming from Navy Federal who took 4 months and had poor customer service and communication.Veterans United had my refinance complete in under a month. I wish I had gone through Veterans United first.
Going with Veterans United was the best decision I could have made to handle a home mortgage
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This is the most smooth and fastest financing process that I know of. It's so simple to keep track and informed every step of the way. HIGHLY RECOMMENDED!
Veterans United made what we believed to be impossible, possible! We are now home owners! The company is amazing and offers Vets an amazing opportunity to become home owners.
Is a long process but with a good real state agent and personal loan specialist Veterans home loan make everything possible for us thank you.
I don’t think they need your business, seems like they have figured this whole thing out and they can help who they feel like helping. The reps I worked with didn’t have the time for me, told me I wasn’t going to get a loan for the house I wanted, which I closed on? Told me I can go to another company and it wouldn’t bother them? Told me everything is fine, we have plenty of time and then missed closing. Also only told me we were going to miss the day before because I kept calling and requesting an update.if I hadn’t called, I’m wondering if anybody would have realized that we missed closing or if this deal would have ever went through?
Response from Veterans United
Hi Timothy. We're very sorry if you did not feel like you received our VIP treatment. Our goal is to be transparent and keep our Veterans in the loop from beginning to end. Please contact our Client Advocate team if this was not the experience you received. We value all feedback and want to ensure all our Veterans receive VIP treatment.
