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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

432,020

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 432,020 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Thank you to everyone that has there hands on our home buying this go around. I appreciate all the hard work you did for my family. I will use y'all again in the future if I ever buy another home.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend

If you are a veteran and you are not with Veterans United I suggest you get in contact with these guys.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

We can't recommend VU enough to any veteran looking to purchase a home. The entire process is so efficiently streamlined. All the staff we interacted with were always open to any questions and willing to help. We closed on our home in 30 days and I don't think that would have been possible without Veterans United's help.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

At first I was little nervous going with online bank for financing a loan but that went away quickly. By the time I completed the online form. They already acquired my cert of eligibility and gave clear and easy to do list. They also had wealth of educational videos to walk you through every step of the home buying experience and answered a lot of my questions as a new home buyer. Once I committed to a house. They offer additional services to help with finding home insurance geared toward veterans, which big relief to have everything centralized. The team gave me regular updates to me and my realtor on every step and the process where there was no time where I had to wonder what was happening with the loan process. I highly recommend veterans United for any vet looking to buy a home.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

Everything went smoothly. There was a small amount due to borrower at closing and it has been 10 days since closing. It was my understanding that it would be directly deposited into my account but this has not happened.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

3.5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

0.5 out of 5 Stars

Do not use VU! This was my first time using them and third time buying with a VA loan. Do yourself a favor and just pick a bank that will give you a good rate and do the process directly with them. I did that the first two times and had no issues. If I could go back in time to change the process I would. I had too much money and time invested to start over.

Response from Veterans United

Thank you for sharing your opinion Ryan. While we have streamlined the VA home purchase via our online portal, we also understand some people prefer to work with their loan team face-to-face. We have branch locations in many states to serve those Veterans that prefer a brick and mortar location. Please contact our Client Advocate team with questions or for a list of branch locations.

5 out of 5 Stars
Would Recommend

Go for it and go with the best Veteran United.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

2 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Dorian and his team made refinancing our home a breeze. He answered every questions, had a solution for any issues, and just made us feel completely at ease. THANK YOU Dorian and Connor and Veterans United!

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

I can't say enough about the professionalism, flexibility and outstanding communication I experienced working with Matt and his team at Veteran's United. From the initial contact, to the convenience of the online forms and "to do" list, the entire VA Mortgage process went WAY more smoothly than the purchasing process. Even though we had 2 properties fall through, Matt and his team stayed in our corner and helped us close ON THE INITIAL CLOSE DATE! We can't thank Matt, his team, and Veteran's United enough. My wife and I recommend Veterans United to all eligible vets.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Definitely go with Veterans United!! They support veterans , they understand veterans needs they're knowledgeable about the benefits provided to us and they use that to our advantage. They'll get you your house!! And they make the process EASY!!!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

More Reviews

See all 432,020 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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