Veterans United Home Loans was a 10+ experience. It made our home buying painless. We would recommend to any veteran seeking to purchase a home.
Our first home buying experience has been excellent - and Rob, his team and VU are front-and-center in making it happen.
Our recent home buying experience with Veterans United was virtually seamless and stress free. Josh Kaplan and his team were outstanding! I would highly recommend Veterans United for your mortgage needs.
I know we're all busy and have our key roles to play from the buyer, realtor, and to the rest of the lending and titling team. I rated at an 8 and 9 because some of the key players don't respond to any emails that have a question in them. A buyer like myself who has mediocre credit is just as important as the buyer who has the best credit. I felt like I was treated a bit short because of the fact when the simplest of questions I ask isn't answered. For example I asked Hangar Law if my electronic POA was good or what info I need to put in the POA was not answered. I asked the same question to one of the lending team members and crickets. I feel as if I was at a car lot purchasing a car not a house when it came to this. I suppose it's all about the money at the end of the day. I will move on and be happy that I was approved and be satisfied with the services provided by MVU. In the future I hope that if I'm ever in the business of purchasing a home again I am treated better. I will recommend MVU as I believe MVU as a whole pays attention to the greatest of detail however minute and assisted me in bringing to light a terrible error with my 2019 taxes that would've prevented me from purchasing a new home and possibly getting audited by the IRS for said error. I thank everyone from the bottom up even with the slight hiccups mentioned above because if it weren't for the team as a whole I'd probably be renting. Thank you so much, keep safe from all this CV-19, and God bless each and everyone of us.
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The service I have received has been nothing short of exemplary. I would highly recommend to veterans. The customer service is the BEST that I have ever received !!! Thanks for your service the veteran population :)
thanks so much I love you guys
Veterans United was great and made the process easy.
Chis and Bailey were extremely helpful during this process!!!! Being a first time home buyer I had a lot of questions and they were happy to answer them, whether it was 7:00 in the morning or 7 that night. I would get an email or text helping me understand the process. They were completely understanding and they never made me feel like my questions were silly question.
You guys really made my home buying experience worry free.My realtor(whom veterans united also provided) Dave was extremely helpful during my house hunting. He listened to what I was looking for and was able to find many homes that peeked my interest. He stayed in constant contact with me ensuring I understood the pros and cons of each home we looked at.Thank you for helping me find my dream home ???? ??
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Couldn’t be more grateful for how quickly and un-stressful the process was. Everything is incredibly over whelming as it is and they have made this incredibly easy for veterans. Will always encourage veterans to go with veterans United for their home loans.
