Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,316 reviews
660 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,316 unfiltered reviews

Starting on Page 8679 of 15,044. Return to Page 1

4.5 out of 5 Stars
Photo submission from James B.

I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

If you want a lender who is your partner throughout the entire home buying process, look no further than Veterans United. They are professional, responsive and extremely knowledgeable.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Luke Whaley

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars

My team was great! All of them are very knowledgeable in their jobs and it makes everything easier. Jamie Hughes explained the details in the VA home loan process so I can understand. As a first time buyer and doing it alone it helped me so much! My real estate agent was outstanding too! He went out of his way to help me find my perfect home! He was with me every step of the way. Thank you Veteran's United for the outstanding teams you have gather to support and enable veterans to be able to use their benefits!!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

There are a lot of VA Lenders out there but you won't find any that does a better job and works harder for you than Veterans United. This is our second home thru VU and just like our first home, they did a superb job and made sure everything went according to plan.
I would not hesitate to recommend them to anyone seeking a VA loan. They are the go to
Lender for Veterans. FYI- I am a Retired US Army Veterans of 23 years so I know what is important to Veterans and so does VU.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Andy McCarthy

Loan Officer: Andy McCarthy

NMLS# 1862558

2.5 out of 5 Stars

Before we started looking to buy a hole, we heard nothing but great things about Veterans United, that they keep people in the loop and, never take advantage of the buyer. Well, sorry to say that was not our experience at all. Due to Phil’s tactics and forgetful ness we had an EXTREMELY stressful 24 hours prior to close wondering if we would have a home or not. More than likely will not use Veterans United again because of Phil.

Response from Veterans United

Thomas, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We agree that clear communication is a vital key in the process. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. Thank you again and thank you for your service.

5 out of 5 Stars

The entire VU team has amazing. They made this process easy and stress free. I am grateful for their time and effort in helping my family and I finally achieve our dream of homeownership

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

I don't usually write reviews but these folks,Eleonora Martinez my real estate agent and Jerry Simons and his team are the best. I would recommend them to anyone looking to purchase a home.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

2.5 out of 5 Stars

I would strongly recommend that if you are new to buying a home that you find someone that you know and trust to help you understand the paperwork you receive. Do not expect that all the numbers and data are in order. I was able to catch several mistakes and in the end it was corrected but I may have missed on an opportunity to secure a better loan.

Response from Veterans United

Paul,
Thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is always available to discuss any questions or concerns and we invite you to contact us. Thank you for choosing Veterans United.

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Veterans United is outstanding. Allie and her team made homebuying easy. Closed over 2 weeks early. Would definately work with them again.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Very helpful and pleasant people! Crystal was great at keeping me updated throughout the whole process!

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top