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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,510 reviews
819 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,510 unfiltered reviews

Starting on Page 8690 of 15,284. Return to Page 1

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

3.5 out of 5 Stars

I hear stories about people getting little gifts for first time buyers but we didn’t get any of that it was just a weird end process just expected different

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Thank you, VU for providing an excellent experience for purchasing our first home. I have always heard how tasking and difficult a house purchase is (which is true), but VU made the process feel natural and hassle free everytime they could. 10/10 customer service and we will recommend to anyone we know as well as return as repeat customers.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

1 out of 5 Stars

Response from Veterans United

Feraz, Thank you for taking the time to speak to our client advocate desk and discuss your loan process. We will use the information provided on our call to help sharpen the loan team. The information provided is vital to our success in assisting future veteran home buyers. We thank you for choosing Veterans United and thank you for your service.

5 out of 5 Stars

Veterans United is a great home loan organization.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
headshot image of Cilla Conrow

Loan Officer: Cilla Conrow

NMLS# 1866846

5 out of 5 Stars

They are the best! We found our dream home and in less then 30 days we had our home. 100% recommend them.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

The team at Veteran's United were exceptional in every way. I appreciate their advice and guidance throughout the entire process. They went above and beyond in every way. Sustained superior performance!!!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

Thank you!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars

Easy to work with. They are the best.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

I would recommend Veterans United Loans. It was a smooth process and I got an excellent rate. There were no real obstacles and everything went very smoothly. My loan officer, Keith was great. He helped me through the entire process and was there to answer any questions. All of this was in the middle of a COVID 19 lockdown and let's just say I had nothing to do but ask questions. He was a great to work with. I would definitely recommend Keith and Veterans United.

headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

These people are amazing, they were always on top of everything, friendly, patient, and professional.
Our realtor dealt with the most chaotic sellers and we managed to get the home of our dreams!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Everyone that was involved made this process incredible and painless. I cannot thank my team enough. Sincerely greatful

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

2.5 out of 5 Stars

My experience was not what I had in mind coming from the business years ago, yes I know this was a VA loan and it requires more documentation but just wasn’t what i would have guessed. In the long end I did get the result I went for.

Response from Veterans United

Stephen, Thank you for submitting your feedback on how your loan process had gone. Although the process can be lengthy and stressful at times, we are always looking for key information to help move in a more efficient way. Communication and information are successful ways we strive to sharpen to do just that. Thank you for choosing Veterans United.

5 out of 5 Stars

Tim was great. The entire home buying process was quick and easy with Veterans United.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

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