If you are hey Veteran looking to buy a home, I assure you, you need look no further. I shopped rates and customer service with Veterans United, Wells Fargo, Freedom Mortgage, and navy federal credit union and there is NO COMPARISON! Veterans United stood above the others in many ways, but especially in customer service. Respectfully submitted- Brent Casey
VU online portal was easy to use. All staff were professional and eager to help. The entire process was smooth and stress free.
I would recommend Veterans United and Matt Marstall to everyone! And I will!!
We had such a great experience buying our first home. I know home buying can be stressful and confusing but the people we worked with made the entire process pain free and fun. We couldn’t be happier.
Being a first home buyer Veterans United could not have made it any easier! Communication throughout the whole process, answers to my questions and most of all a great deal. Could not be any happier!
I would recommend Veterans United to all my fellow veterans!
It's been nearly 30 years since I've purchased real estate and this definitely was a blessed experience from start to finish. Seemed a bit overwhelming (with all the paperwork) at first but worth every last signature!! I am glad I learned the e-sign as this saved so much time and sped the process up. A special thanks to Promise for her patience with me and her willingness to go the extra mile.
Highly recommend going through VUHL. We had a perfect experience buying our first home.
First time home buyers should have things explained more in depth. This primarily falls on the realtor but th realtor referred me to Caleb. I feel ripped off, having paid around $7,000 in earnest money and closing costs.
Response from Veterans United
Anthony, your feedback is important, and our goal is to provide expert guidance on the loan process. Our Client Advocate team is available to continue the conversation, and promote mutual understanding. Thank you for taking the time to convey your feelings and help us look at ways this situation may be prevented in the future.
The loan process was quick and easy. They are truly there for you every step of the way.
Veterans United made my home buying process so quick and easy. Always eager to help and always available to assist with any and all questions.
Veterans United is a wonderful (help me) program. Not only did they help me get into a new home but they also inspired me to not only clean up my credit but to work diligently in keeping it clean. The staff is really helpful and patient with new buyers. I highly recommend them to any of my brothers/sisters in arms.
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Fast, friendly, precise. Simple as that folks.
The process is smooth and easy to understand. No stress
We were extremely happy with Vetrans United! They were quick to respond, very helpful, and their site made it very easy to understand what was needed from us and get the right documentation uploaded. Closed 16 days earlier before the original closing date) which saved us a ton of money. We'd definitely use them again for a future home purchase.
The Veterans United team made what can easily be a daunting task seem relatively easy. I was first time home buyer and Veterans United guided me through the process and worked diligently to secure my loan and ensure that my home buying experience was a positive one. I would recommend Veterans United to anyone looking to purchase a home.
