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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,929

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,929 unfiltered, unedited reviews

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2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Once again, the whole team was a huge help! Kristy and Ashley, like Rob, we’re on top of their game and answered questions we had about the house buying and loan. Jonathan was also making sure I was calling the right folks for benefits and utility changes. If I have another home in the future I hope they are my team. In the mean time we’ll happily enjoy this one, thanks to their hard work and efforts to get Aiza and I the best rates.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I approached Veterans United with absolutely no expectation. My finances were a mess. The services provided from the very first phone call were A1. They really were with me every step of the way. After taking the time to work on my finances, they called me with the news that I was ready to move on to the next phase. I went from pre-approval to closing in less than 2 months. I’m so grateful for the team and their guidance from start to finish. I will be forever grateful. I am looking forward to being a lifelong member of the Veterans United family.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Great experience all around. Would definitely recommend!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I enjoyed working with this company immensely even though I didn't shop any other mortgage company I feel I got the best choice I could have ever hoped for! Thank you Veterans United🌟🌟🌟🌟🌟

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

4 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Veterans United truly has the homebuyer’s back from day one, and we wouldn’t dream of using another service. Experts in their field, and experts in customer relationships, the veterans United team took the stress and unknowns out of the home buying process. We are lucky to have had the chance to use this great team twice now, and if we ever buy again, they are the first call we will make!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

My entire team was perfect and I don’t see a spot for David but he was outstanding as well very fast faced and consistent the whole team made this such an easy process for me

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Amazing home buying experience.

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Truly an exceptional job by everyone throughout the entire process. Scott Ekland, Erica Dempski and Nate are a great team and made our home buying experience easy and stress free.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars
Would Recommend

We love everyone who have been a part of our buying process. Everyone have been great and took alot of our stress off our shoulders. Y'all have no idea how grateful my family is. Thank you all so much.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
Would Recommend

From the beginning Daniel and his team gave great advice and continued check-ins until the end. Anytime I needed a answer he would respond very quickly even while on vacation.
Daniel was with us every step of the way and even came to the closing. We cant thank him enough for helping us get into our dream home.

headshot image of Daniel Carhuff

Loan Officer : Daniel Carhuff

NMLS# 2245396

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

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5 out of 5 Stars
Would Recommend

This team did an awesome job. They stayed vigilant and patient through out this ping process

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Honestly outstanding Team. Veterans United and all their Teams are first class.
Making a stressful situation as fast and simple as possible. Best Customer Service experience I’ve ever had. Thanks Guys.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Everyone did great and were really friendly !!!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend

Ms Renee with the financial team worked diligently in our whole process and made it possible to get our closing done as requested and met the challenges. Thanks again Ms Renee.

headshot image of Erik Stirens

Loan Officer: Erik Stirens

NMLS# 2103998

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

More Reviews

See all 383,929 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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