They were very understanding, exceptionally fast and courteous throughout the entire process.
Our loan office Nicole Viar could not have been any better than what she was. She was hands on without being pushy or intrusive, but she was always right there.
Scott and his team are amazing. This is my second time financing with them and it's been a pleasurable experience both times.
This is my second loan from this team and I am so satisfied thank you so much Ben and the team!
Very easy to work with. Very knowledgeable and professional.
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Smoothest financing transaction I think I’ve ever encountered. Super helpful staff and always there when you need them!
Veterans United Home Loans was on top of things the entire time.
Terry and his team made it very easy for a first time buyer to understand the whole process. They were there for me the whole way through the process
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Experience first-hand why 355,122 homeowners give us a perfect score!
I have been talking to Terry for 3 years and grew a friendship from a man that I have never met.... we also have a great bond because of our military background there are so many ways to describe the type of great person he is, he has really put me and my family in a great place
I have already passed Joel’s information on to several friends. It was a greasy experience
This re-fi with the Loan Officer was a BIG disappointment. We has ask that our rate be locked several times when it was at a lower and the Loan Officer NEVER did it. We closed at a higher rate than we were quoted and a higher rate than the pre docs were disclosed at. Someone dropped the ball with our loan and we will never work with this company again. Nor will we recommend to anyone we know. And if ask we will not have anything good to say about our experience with your companyI
Response from Veterans United
Rene, we strive to exceed all customer expectations, but there are times we fall short. It appears this may have been one of those times. Our Client Advocate team would like to research your concerns in depth. Please reach out to us with additional details. It is our priority to prevent these mistakes from happening going forward.
Absolutely fantastic. Great communications and timely results.
