I can be difficult at times, but everyone involved was patient and professional during a very trying time. Making the process easy and closing on time.
Taylor Depp
Veteran's United was on top of everything from start to finish. We did not have to worry at all about catching up. They even showed us how to obtain information without leaving home.
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They took all the confusion and hassle out of the loan application process and made this the easiest experience I've had buying a house. Their team communicated with me in my preferred way, often answering questions before I could ask, and they were very responsive and helpful. I am very glad I used Veterans United and will likely use them again for any home buying needs.
I like to thank Susan Stephenson (Loan Coordinator) who helped me think things through and provided different options and solutions. She ensured that documents were in in a timely manner from all parties, contacted the title company, my attorney, my banks, etc.Overall, I had a great experience with Veterans United and would recommend Veterans to outreach them when thinking of purchasing a home. The login website for Veterans to use to upload documents is user friendly and you can see your "To Do List" and see the progress. I found this to be very helpful especially since I had other obligations for work.
If it wasn't for Tammy, my loan would not have gone through. I am so glad I was able to transfer it from corporate to the Puyullap, WA branch.
You need look no further than Veterans United. If you are looking for professionalism with kindness and consideration, then this is the place. We were very, very satisfied with the way our loan was handled. I would highly recommend.
Shawn originally contacted me a long while back. I told him I was not quite ready, he didn't push me, he just periodically checked in with me. When the time came for me, I reached out and he was excellent from the start to finish.
I definitely recommend the Veterans United team.
If you are looking to buy a home using your VA home loan without a doubt Veterans United is the way to go. I closed on my first home in a very fast and painless process, I’m 110% satisfied with the service I was given no regrets whatsoever.
