Very disappointed. No communication between loan specialist closing was two weeks late. Especially when I was assured by the following comments. “I don’t know what your worried about we have lots of time”. This loan is s no brained. It’s a walk in the park”. This entire process washed my home buying experience right down the drain. So disappointed
Response from Veterans United
Thomas, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
After hearing numerous storied about troubles using out of town mortgage companies, I was incredibly impressed by Veterans United. Never once was there an issue. Their staff are top notch and the service was incredible. It made buying my first house one of the easiest purchases in my life. Thanks to all involved
Veterans United was the best experience my wife and I have ever had in buying a new house. Jacob Powers and Jake Wandel were the most professionally caring individuals we could have worked with. From the beginning of this process, they were at our call for any problems we encountered. We would gladly recommend them to anyone.
Excellent experience to buying my first home. We are so glad we picked you guys.
United Veterans Home Loans is an organization of exceptional professional men and women committed to an ideology of serving people, community and country in pursuit of the american dream of home ownership. Thanks to their mission and vision, hundreds of thousands of families are provided the opportunity of living a life of prosperity, hope and wellbeing. I'm grateful for their dedication.
Even if you doubt that you will qualify for a home loan due to previous bad credit Veterans United won't deny you. They will help you fix your credit and you will get a home! The only ones ever to do that.
The personalized front door placemat ws an unexpected nice touch. Didn't expect it and not only was the gift thoughtful, it was high quality. Stellar.
This may have been our first home purchase, but we know this team completed the process with professionalism, kind personalities, and precision in regards to details. All questions and concerns were communicated quickly and effectively, with a sensitive touch. We do not have any complaints or hesitation recommending their services.
Jason was the primary reason that our home buying experience was so easy, complete, and accurate. Without Jason I don't know that it would have been as easy as it was and we would have gotten the home of our dreams. I felt that Jason was an amazing loan agent, timely with returning calls and emails, and made the whole process a breeze. I hope that he gets my sincerest thanks and will surely use him and recommend him to a friend in the future.
I have put the word out to all of my military friends and family that Veteran’s United is the way to go! We had an amazing experience working with our loan specialist and his team made a hard home buying process very easy. We are Veteran’s United customers for life.
If you're a Veteran and ready to purchase a home Veterans United is definitely the way to go.
Very pleasant experience! Our loan specialist was very helpful - he explained everything in great detail, assisted us through the entire process, and made the entire experience very easy going.
Very good recommend them to anyone
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Veterans United made the whole process easy. My team did everything for me. Mary, Debra and Tim, thanks so much. We love our new home!
You will not find better people, who will work harder in this industry, for you.
Veterans United was transparent and timely.Leah was awesome Knowledgeable friendly and helpful They explained the process way better than Quicken Loans
Wayne and I are so happy that we fired the previous people working on a loan for us and called Erich Arvidson at Veterans United. We had to work and do everything they told us to do, but it was successful and we now have our VA home. Thanks Veterans United Home Loans.Leother Wayne and Toni Burge
