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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,516

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3 out of 5 Stars

Very disappointed. No communication between loan specialist closing was two weeks late. Especially when I was assured by the following comments. “I don’t know what your worried about we have lots of time”. This loan is s no brained. It’s a walk in the park”. This entire process washed my home buying experience right down the drain. So disappointed

Response from Veterans United

Thomas, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

After hearing numerous storied about troubles using out of town mortgage companies, I was incredibly impressed by Veterans United. Never once was there an issue. Their staff are top notch and the service was incredible. It made buying my first house one of the easiest purchases in my life. Thanks to all involved

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United was the best experience my wife and I have ever had in buying a new house. Jacob Powers and Jake Wandel were the most professionally caring individuals we could have worked with. From the beginning of this process, they were at our call for any problems we encountered. We would gladly recommend them to anyone.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Excellent experience to buying my first home. We are so glad we picked you guys.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

United Veterans Home Loans is an organization of exceptional professional men and women committed to an ideology of serving people, community and country in pursuit of the american dream of home ownership. Thanks to their mission and vision, hundreds of thousands of families are provided the opportunity of living a life of prosperity, hope and wellbeing. I'm grateful for their dedication.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Even if you doubt that you will qualify for a home loan due to previous bad credit Veterans United won't deny you. They will help you fix your credit and you will get a home! The only ones ever to do that.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

The personalized front door placemat ws an unexpected nice touch. Didn't expect it and not only was the gift thoughtful, it was high quality. Stellar.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

5 out of 5 Stars
Would Recommend

This may have been our first home purchase, but we know this team completed the process with professionalism, kind personalities, and precision in regards to details. All questions and concerns were communicated quickly and effectively, with a sensitive touch. We do not have any complaints or hesitation recommending their services.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Jason was the primary reason that our home buying experience was so easy, complete, and accurate. Without Jason I don't know that it would have been as easy as it was and we would have gotten the home of our dreams. I felt that Jason was an amazing loan agent, timely with returning calls and emails, and made the whole process a breeze. I hope that he gets my sincerest thanks and will surely use him and recommend him to a friend in the future.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

I have put the word out to all of my military friends and family that Veteran’s United is the way to go! We had an amazing experience working with our loan specialist and his team made a hard home buying process very easy. We are Veteran’s United customers for life.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

If you're a Veteran and ready to purchase a home Veterans United is definitely the way to go.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Very pleasant experience! Our loan specialist was very helpful - he explained everything in great detail, assisted us through the entire process, and made the entire experience very easy going.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Very good recommend them to anyone

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Veterans United made the whole process easy. My team did everything for me. Mary, Debra and Tim, thanks so much. We love our new home!

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

You will not find better people, who will work harder in this industry, for you.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
Would Recommend

Veterans United was transparent and timely.Leah was awesome Knowledgeable friendly and helpful They explained the process way better than Quicken Loans

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
Would Recommend

Wayne and I are so happy that we fired the previous people working on a loan for us and called Erich Arvidson at Veterans United. We had to work and do everything they told us to do, but it was successful and we now have our VA home. Thanks Veterans United Home Loans.Leother Wayne and Toni Burge

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

More Reviews

See all 430,516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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