I would recommend to anyone looking to purchase a home to look up Veterans United! The professionals there will walk you through the entire process from the questions to when the paperwork is signed and you are a home owner. If you're a first time home owner as I was, these are definitely the professionals you want on your side! I personally recommend Alice Schneider for the best service and experience.
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Veteran’s United made the home loan process very simple and worry-free. My only complaint with Veteran’s United Is that i wish they would’ve been more communicative. If a questions and/or concern arose during the home loan process it was difficult getting in contact with someone from the home loan team. Other than that i’d say it was a near perfect experience.
Transparent easy to understand terms. Team communicates what they need to move the process along. They are timely responding to questions.
At the end there were one too many middle men/women. Documents were being requested along with other issues that should have been handled BEFORE the Clear To Close was issued. It got very nerve racking and stressful the last few days. If it wasn’t for this happening I would of given the experience overall a 10.
She was so kind and explained every little detail of the process. When things became stressful for us she took the time to go above and beyond for us to get us updates. I would 100% recommend VU to any of our friends.
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They did an outstanding job on keeping me informed and getting the paperwork done to help us close earlier if we could. They worked with us on questions and always answered politely. Very professional and easy to work with team! I recommend them to anyone!
John and his team are the best.
Without a doubt - the most professional, on time outfit I have had the pleasure of dealing with. I was kept informed of our progress all the way from first phone call to closing . I never had to ask a question Robert Sweeton kept me in the loop from start to finish. VeteransUnited understands that the applying veteran has different requirements and some slightly different benefits than the civilian borrower - VU makes sure those benefits are fully addressed for the veteran.This loan approval was more complex than most and I am convinced that only because of Robert's determination and knowledge of the mortgage business did it get approved and the loan closed. I would not consider working with another company or loan officer other then VeteransUnited and Robert Sweeton. They all seem to really care about those that served - and that by itself will cause me to return to VeteransUnited for future mortgage needs. Good folks make great companies.
