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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,656

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

My experience was great. No stress. My loan team was amazing. As a first time buyer the VA kept my anxiety down.

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

They were super respectful people and professional in they job, any one of them are special, and helpful. Me and my wife are very satisfied with the new house and the job that they did...

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

4.5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

From beginning to end, Clint and his team were phenomenal.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

3.5 out of 5 Stars
Would Recommend
headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

0.5 out of 5 Stars

I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!

Response from Veterans United

Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.

5 out of 5 Stars
Would Recommend

I did my complete loan on my cell phone. The ease of using the web site made everything a convenience. All the forms and the to-do-list made it simple to accomplish.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Veterans United and my assigned loan team made the process as easy as possible. I couldn’t have asked for a better team of people to work with. They were all informative, kept me up to date through phone calls and emails, and were available to answer any questions I may have along the way. They also recommended a stellar realtor for us to work with, and that combination made our home buying experience beyond anything we could have expected.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Always in touch

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Fast and efficient process; easy to use web portal for digitally signing and exchanging documents; passionate advocates for veterans during the application and underwriting phases.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Very easy to work with. I was apprehensive dealing with someone at a long distance. However everyone was easy to contact and I got quick responses to all my messages and submissions. I’ve already recommended you

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The experience was wonderful, Veterans United made buying a home incredibly easy and the staff was always available to answer my questions and guide me during the process. I would also like to individually mention Ms. Jessica Edwards she really show lots of care and interest to me during this process. She's a super star!!!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Colin Williams was awesome in his customer engagement and service delivery.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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4.5 out of 5 Stars
Would Recommend
headshot image of Erica Ellingsworth

Loan Officer: Erica Ellingsworth

NMLS# 1699489

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

The process was streamline and very easy to keep up with. Everyone involved was full of information and always had an answer, and was ready to help.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Exceptional! Everyone on the team was very helpful. They made this a very easy and smooth home buying experience. Always quick to respond with answers to any questions you may have. They absolutely unequivocally did an outstanding job.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Being a first time home buyer and knowing very little about what I was doing, Veterans United helped me with every step along the way. I was satisfied with how quick they were to answer any question I had.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

More Reviews

See all 430,656 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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