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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,443

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 430,443 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Outstanding Service and Suppott

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
Would Recommend

In a digital age it is almost expected that you be able to respond with a lot of things in less then 24 hours. This can create complications for those who simply do not have access to their preferred email during the working week.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Samantha was very helpful theough out the whole process, answering all questions and speeding the process along. Have already told any veteran friends to use Veterans United.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience smooth sailing. I could login to my account and check on my progress throughout the whole process. It was all very organized and stress free. I am glad that I chose Veterans United to help me purchase my new home!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loan team has been exceptional. I was always updated on where in the loan process we stood and if needed more information to bridge any possible gaps. We was informed in a timely manner. I appreciate all the team's assistance.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

From the very beginning the process was very smooth and easy to follow. The website kept me informed of the To Dos and where in the process my loan was.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I’m great full for the experience that made this possibly.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

All areas of this experience was top notch and extremely professional. I have never met so many people in one organization willing to bend over backwards to help me in every aspect of this loan transaction.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Ben Choi and Lauren Fritz were my points of contact through the whole process and they were both phenomenal

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Jake, Michael and Kayla all were wonderful and would highly recommend them all!

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Everything was so smooth! It was an amazing buying experience.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Andy and Holly were extremely helpful and patient with me through the entire process. They answered every question I had and always had an energetic and positive mentality.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars
Would Recommend
headshot image of Michael Stradford

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

Good job well done and very easy

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

0.5 out of 5 Stars

Don’t waste your time. This was an absolutely horrible experience. Craig was great until I had a contract on a house and then he wouldn’t call back with important info like the interest rate, etc. then when we did talk about why the rate wasn’t locked and went up he said he decided to let it float to try and get me a better rate. His job is to inform and not make decisions about my loan. Additionally, we were supposed to close at 2:30 and my lawyer didn’t get the money until 4...closing almost didn’t happen.

Response from Veterans United

Thank you for your feedback Rachel. A member of our Client Advocate team has begun to research this situation from a management perspective. If there is anything else you would like to discuss about your experience our Client Advocate team is available to speak with you.

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Great service... awesome company to work with

headshot image of Brock Christopher

Loan Officer: Brock Christopher

NMLS# 1726916

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Everyone we had the pleasure of talking to, was extremely easy to talk to. I will recommend the whole team whenever I get the chance. They treated me like close family. Awesome.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Michael A.

Once again, you and your team have made me realize that joining the Army at 18 and being a Vet at 58 was the best decision I have ever made.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

See all 430,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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