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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,107 reviews
646 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,107 unfiltered reviews

Starting on Page 9466 of 15,004. Return to Page 1

5 out of 5 Stars

This is the 2nd home we have purchased with Ian being our loan officer. He is amazing and very attentive. His staff worked extraordinary as well. Great job again!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

My team was so very helpful. I really appreciate the way that they guided me through the process and how they handled my lack of knowledge of buying a house. I can't say thanks enough.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars

I just bought my second home with VU! It was an excellent experience as expected. I would definitely recommend VU to anyone especially veterans.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars

They take the fear and apprehensive out of the process and make you excited about buying your future home

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars

Great experience

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars

Great job all around from start to finish. wonderful service and attention to details. I am very happy with the program.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars

I really enjoyed the process with Veterans United! They was fast and very quick to respond to any questions. I closed on my home in around 45 days and they made it an easy process. I would highly recommend working with them and my loan specialist was amazing! Just a great experience all in all. This was my first house purchase as well and they made me feel welcomed and always was polite.

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars

I will be recommending Mrs. Heidi Bailey-Houston, Mr. Bryan Kay, and Mrs. Tina Jacobson to every person I know is even interested in home buying. I am speechless at how smooth my first home buying process really was.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

As a repeat customer I'd have to say the experiences we've had on both occasions will keep us using and referring Veterans United!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

2.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

The easiest and smoothest transaction I have ever completed. The entire process is greatly aided by your account homepage and checklist.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars

Steve and his team have assisted us with two home purchases now, and both experiences were some of the best customer service I've ever encountered. They work quickly and efficiently, and actually care about you as a customer. I would recommend this team 100 times over.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

We have had a very positive experience with the financing of our VA loan through Veterans United. Our loan officer, Kelly Tolster, was absolutely wonderful. She is professional, courteous, helpful. She answered all of our questions, returned all of our phone calls and replied to all our texts in a very timely manner. The whole process went very well. We highly recommend Veterans United.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

The website was easy to use and everything was explained in depth. It was easy to navigate and someone was always available to answer questions when needed.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

We have always had a stress free experience working with Vetersns United over the years. Their care and appreciation for Veterans is obvious In the friendly helpful interactions you receive.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

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