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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,088 reviews
967 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,088 unfiltered reviews

Starting on Page 9720 of 15,503. Return to Page 1

3.5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

I originally applied for a VA loan through Wells Fargo. The mortgage company I used for my first home, and through whom I never missed a payment for 15 years. The amount I was preapproved for through Veterans United was $70k more than Wells Fargo. That was my first clue that VU was the loan company for me and my family.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

Shane and team were amazing and awesome once again!! We look forward to doing it again and is our number one choice team!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

I would give my team a 100 if I could. Could not have been more professional, courteous, helpful.
I would highly recommend Veterans United for any of your mortgage needs. Great company.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

I was wearing my VU socks when I found my house and signed the contract haha.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Our experience was very smooth from beginning to end.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

They all were friendly &,kind and helpful.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

It was comfortable and easy process.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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5 out of 5 Stars

VeteransUnited helped us buy our home here in Washington. They also notified us of refi options, and guided us through the steps. They helped us lower our mortgage payment, and they made it easy on us! I CERTAINLY recommend VeteransUnited. Not just for the loan, but for honest consultation. Thank you from this disabled veteran and his grateful wife!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Great experience, guided through every step. Follow through on there part was very thorough.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Veterans United absolutely went the extra mile when securing my refinance. They stuck through the process after I had a personal issue that delayed my IRRL. Mike Dianics and Erin Jensen are amazing and I am so grateful for all of their hard work and dedication to not only their job but to me and my family.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars

This is the second time using Veterans United Home Loans and just like the first time, it was an easy and smooth process. The team was fantastic and the online process makes everything so easy. I have been able to rely on them for this to be a process where an email comes in and a follow up calls come thought letting me know I have some papers to e-sign. So easy.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Working with everyone was amazing. It would get a bit frustrating with the “TO-DO” list because it felt never ending and because we didn’t really have everything at our fingertips as the bulk of our information and documents are with our house hold goods that we didn’t have at the time. That, combined with being stuck in hotels for the last 2 months, and my getting into the battle rhythm of my new position is challenging enough. The team assigned to me was great though. Thank you isn’t enough to express the gratitude my Ohana and I have for each of you busting o’kole to help us close on our MN home.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars

Fantastic experience

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars

Good service, very helpful and very friendly !

headshot image of Robert Freeman

Loan Officer: Robert Freeman

NMLS# 1783680

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5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

VU and their staff were amazing. They very professional, and made the experience as seamless as possible. I would recommend VU to all my friends and family.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Worked on my loan going to bat with the VA when they said I had a VA pension and cleared the problem fast with no effort on my part.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Refinance process went fairly smooth.

headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars

Always a pleasure to talk to your representatives very knowledgeable and friendly

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars

Both Steve and Codi were great. They helped me move through the process smoothly and were so kind.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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