Laura Shackelford is fantastic. Laura goes above and beyond. To make sure everything is done and on time. However If you get Dena Singh as your transaction officer your experience and expectations will fall short.
Response from Veterans United
We're terribly sorry if we fell short of your expectations Aaron. We pride ourselves in having strong customer service teams for our Veterans. Your comments will help us to improve our service. Thank you for taking the time to provide your feedback.
We've been clients of Veterans United for over 5 years and they have been wonderful!! The services they provide are outstanding!!
Easy and quick approval and excellent response time. Explained process each step of the way. Very glad we chose Veterans United for our home loan.
My experience was absolutely the best and I would recommend ever Veteran to use the great service that is available to you!
I would recommend this company to anyone looking for a friendly helpful service. The experience I had working with them was AMAZING! Not a single issue or compliant.
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When you complete a loan today, almost everything is completed online. I think this cuts the loan time down a lot.
Very helpful. I did not meet the standard 620 at the beginning, but with all the services veterans United offered I was able to increase my score to a 720 by the time I was ready to hug a house.
Thank you Kevin. Great working with you again!
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Veteran's United above all the other Home Loan specialists is effective and highly organized with a no-nonsense approach that cuts through all the complexities.
I would definitely recommend Veterans United to my military brothers for there home buying. It was a great experience.
I highly recommend Jeff Lang for any veteran in ABQ looking to buy a house. He was super helpful and always seemed happy and was very honest about what we were doing. I am recommending my friends to him because of the experience I had. He made everything super clear and noticed when other agents were being super pushy and made us uncomfortable. Great guy
