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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,406

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,406 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Kyle and Corey were both fantastic. They made the process as stress free as possible. Phone calls always immediately returned and noticeable confidence and experience in their answers.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

3.5 out of 5 Stars
Would Recommend

Very nice people to work with

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

1.5 out of 5 Stars

The communication between the team handling my case was poor. The sense of urgency and follow ups were just one way (from my part). Unfortunately I did not feel the support throughout the transaction, my broker and I were consistently waiting on VA.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

4.5 out of 5 Stars
Would Recommend
headshot image of Ute Joppien

Loan Officer: Ute Joppien

NMLS# 1000202

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Jon and adam were amazing in keeping me informed on all aspects of the process and easy and smooth a big 5 star service definitely would recommend.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Daniel and Lauren had a lot of patience with me when I was slow providing documentation.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

We felt very well guided through the process and protected. My wife especially felt that our interest and security we're important.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Great service!

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

My team was really great!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

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5 out of 5 Stars
Would Recommend

Extremely professional and personal.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend
headshot image of Jill Kyle

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend

Amy, Kristin and whomever else was on their team did everything they could to make our loan experience a great success and when the VA, at the last minute, decided that they could not provide me a VA loan, they very quickly secured me a conventional loan, at equally good a rate and terms. VU even absorbed some of the resulting costs.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Prompt, reliable, courteous service from beginning to end!

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Keep us informed in a timely way

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Couldn't ask for a better team.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
Photo submission from David S.
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

More Reviews

See all 430,406 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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