Great experience, to be honest I don't think it could have been better.
The service was fast. Every phone call was answered promptly. All questions asked were answered by knowledgeable personell.
Bill and Alycea were great to work with and I fully understood the reasoning behind most of the information they requested, however; the person that had the final approval authority didn't seem to have a good understanding of all the financial information provided and asked for more information or required clarification on items that to me seemed irrelevant to my overall financial position and our ability to stay in compliance on this loan.
John and Beau were awesome. They made our homeownership come true. Even with all our difficulties with your loan package they made it happen and walked us through the process. Thanks John and Beau
Jennifer and I were always in contact with each other. She is awesome.
I was not happy with Ute Joppien and how hard and aggravating it was to reach her at times. Her assistant miss Jackson I had no problems with at all.
They were very helpful,
Great company and staff! Staff always called me back and keep both me and wife of any changes.
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That process went very smoothly.
VU made the entire home purchase easy to understand. Friendly loan team.
I was deployed throughout the entire process and I have to say that Blake and his team did an outstanding job!!!!! I was only able to communicate via email and we were able to complete a new construction home. I have told everyone about my experience and how easy it was!!! Thanks again.
