Carol and her staff made buying a home from long distance easy and worry free.
Laura was the most pleasant person to work with during this process. During this process, I moved my family(wife and two kids) out of the house and moved them into my in-laws house. I put my house up for sale and went to work 5 hours away, only returning every other week. During that time I had to work on security clearances, finding a new house and still working 45+ hours a week. Laura made things easy and gave me what I needed in order to get things rolling.
outstanding and easy to work with
Easy as pie!! They helped me get a home when the average bank wouldn't. Plus they steered me in the right direction in order to get a he home I wanted. I wish I would've found Veterans United along time ago!
Very hands on, Mr Kangas was so helpful.
1) complex and oft' complicated electronic instructions for both "review" and more especially for paperwork requiring "DocuSign". This was NOT the case w/ my local realtor. Many are not so well versed in Adobe, which is decidedly CONFUSING.2) sending, copying, and saving important documents via Adobe did not often work, and yet conversion to MS-Word, more widely used in academic and professional circles, was NOT available unless client (me) puchased a program to convert Acrobat Adobe to Microsoft Word......3) I recall only twice, over the past 23 years before retirement that I was faced with any required usage of Acrobat Adobe, both in the USAF Medical Corps and in the private practice of medicine.4) Veterans United Home Loans should institute a policy for veteran home buyers: provide the buyer w/ a clear and voluntary choice of conducting all required e-mail msgs., documents, Docu-Sign, etc., w/ V. Home Loans by way of Microsoft Word or Adobe Acrobat, or pay for the conversion software available to and for the buyer/client.5) The past is not antique. Consider employing the use of USPS or UPS or Fed Ex on ALL documents referable to home purchases. And why not? The title companies continue to use hard, paper documents for a buyer's review and hard signature.
Great company that provided a smooth and problem free home buying experience.
From the beginning Dustin, Levi and Jackie were extremely helpful. I am very pleased with everyone involved with my loan process.
Zach was great
Everything went so smoothly! John was great!
They were always considerate and professional every step of the way.
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Veterans United home loans and their specialized service made my home buying experience a seemingly once in a lifetime event.
Simple. Straight foward. Top notch.
Veterans United was a great company to work with. The initial quote was competitive. All interaction with company representatives was professional, and all calls or emails were returned promptly. Closing occurred with out any surprises and on time. They proved to be a very trustworthy reliable company. I wouldn't hesitate to recommend them as a lender.
