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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,638

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Overall, was a great experience!!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

If you are hesitant about working with VU, don’t be. The teams understand what veterans need, and they will ensure every aspect of the process is understood.

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Great home buying experience! Will definitely work with Clayton in the future to refinance and/or if we move again in the future.

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Awesome people. They even offered to help with Things after closing like lowing my interest rate if it becomes low enough to be worth it. As a veteran I wouldn’t go anywhere else.

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend
Photo submission from Dennis W.

Had a great experience working with veterans united. Jerry was there and willing to ensure that the process with the VA loan went easy. I would highly recommend any veteran who needs to buy a home using their VA benefits that they use veterans united.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

As a first time homebuyer, I had heard of so many horror stories about the process. Not once did I find myself in one of those positions. In reality, this was the easiest, simplest process ever. I picked a house and they did everything else. The use of the portal was extremely helpful to share and sign documents. Everyone on the team always went above and beyond to help me in any way they could. I never once felt pressured and can say this was the least stressful thing I’ve ever done! They truly made it a fun and enjoyable experience!! And the little gift boxes were a bonus!! Highly recommend and give a trillion stars!

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Thank you

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Phil was absolutely amazing and instantly responded to my emails with any information I needed and always made me feel like I was able to contact him for anything at all I always felt like Phil had my best interest at heart and I really appreciate them

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Simply put, they are amazing.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Katy and Emma were both amazing. They were extremely helpful, kind, and patient in helping me through this entire home purchasing experience. As a first time home buyer, I couldn’t have asked for a better team and experience. Thank you Veteran’s United and an extra special thank you specifically to Katy and Emma. You all were absolutely splendid!

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Veterans United took away all of the stress of buying a home. As a first time homebuyer, I was shocked at how easy the process was.

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Courtney and the rest of the team did a fantastic job! Thanks everybody. 👍👍😄😄

Loan Officer: Tyler Galloway

NMLS# 1420483

3 out of 5 Stars

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
Photo submission from Travis S.

If you are a veteran and looking to buy a home these are the dedicated people that will help you along the whole process. They are amazing and I can not thank them enough.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

I would not hesitate to recommended VU, Rebecca and her team to anyone buying a house!

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

John and Jamey did an excellent job handling all our loan issues

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Thank you so much for everyone’s United effort to get us closed and in our new house!

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

It was so much fun working with veterans United. Brandon and his team were so nice and I loved all of the personal touches they added to the home buying process.

Loan Officer: Brandon Heidari

NMLS# 1797056

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

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5 out of 5 Stars
Would Recommend

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Chris, Abbey, Gabby and Matthew..
The Veteran United team was more than a team of professionals, but a family who cares. Any concerns or questions that I had they were a phone call or text away. When I was on the fence about something they were there for advice. They made the process easy; Even putting me in touch with a local experienced realtor who was hands on.. a real foot soldier.Thank you to Veterans United for getting me into my home!!

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
Photo submission from Amber D.

The Veterans United loan team were great! Highly recommend their knowledge of the VA processes, which were useful for the realtor to rely upon. Easy, online process for document collection and communication.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

1 out of 5 Stars

Response from Veterans United

Carol,

Thanks for rating your experience. I'm sorry things didn't go as well as they could have. Our Client Advocate team is available to help if there's anything you'd like to discuss. We're here to put ourselves in your shoes and help however we can. I know we can't turn back time but if we can help leave things better than this before you go, we want to try. No matter what, we wish you the best in getting settled in at home.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Veterans United was very pleasant to work with and made the home buying experience as painless and smooth as possible. They also have a great concierge service to help with insurance, utilities and other aspects of moving. Other unexpected nice touches were my Navy socks and a nice entry way mat with our name on it!

Senior Loan Officer: Nate Bitner

NMLS# 1374361

More Reviews

See all 347,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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