Very knowledgeable, very fast and professional in getting your loan approved.
Tyler and Kayla OMG. This is a five star team. Their communication was outstanding. Both were extremely knowledgeable, all of my questions were answered. They made my experience with the refinancing almost too easy. They help me get my credit score where it should be to qualified for the refi. Actually with their guidance all of my credit scores have increased. Closing was breeze. After the 3 day waiting period, cash was received less than 48 hours.
The process of submitting forms, ect., Was extremely frustrating. The system to photograph a document worked for the first page only. If there was more than one, it wold not allow it. I sent numerous documents via ups scan and email which Kat said she never received even though we checked the address from her emails to me. The fax number did not work. Certified hard copy delivery was the most effective method. I needed more frequent feedback to weather an item was received as I went days and some weeks thinking Kat had what I sent only to discover later that she did not have it. I would guess that the loan was held up at least a month due to incomplete communication. I believe I should have been following up more often as well.
I did not know that I could buy a home until I answered to one of veteran united promotions. They show me the way and walked me through the whole process. If you are a veteran and thinking about buying a home, give them a try. You will be happy you did.
This was our first time buying a house Mr. Aaron and ms Chrissy were very helpful and patient with all our question. Thank you to them for working so hard to make our dreams come true!
everything went so smooth !
True professionals from the beginning to the end
Very knowledgeable and conscientious
Tori and her team was on it from start to closing.
We have had a great experience! They were kind and considerate throughout the whole process, keeping us on track so that we had a streamlined closing right on time!
Scott was extremely helpful throughout the whole process and ensured we always knew how our loan was proceeding. Would definitely recommend him for your loan needs!
Ben Long's team is fantastic. They really look out for you and make sure the transaction is really smooth and you don't need to worry about too much. Great job, guys
Kimberly Pearcy was awesome she made me and my family feel as if we were not just a number!
Very patient with me. Answered all my questions in a timely and professional manner.
I would have to say that working with Nick And Brandon has been a really really great experience I was stressed out over some hicups on house but they assurured me and guided me to end goal of buying the house I really really think they deserve a promotion. as when i tell people about veterans united home loans Will defenently tell them to ask for nick and brandon
Colin park was an exceptional loan officer! He really made this process simple and easy.
They was very nice if you didn't know they would explain it you. You can call or email them they would respond with then minutes after very good. They would let you know what to expect ahead so you already know.
Outstanding. Very smooth and easy process.
