I was very happy to learn that VU was kind and flexible enough to respect my desire to remain with VU as my lender. I had prior bad experiences with my loans being sold to a third party, and this option was detrimental for me to remain with VU for my home loan.
Owe some team
Outstanding professionalism. Veterans United delivered on their promises.
Great team. Very helpful on everything. Answered all the questions I had. But, I was given a terrible realtor.
Would have liked a little more communication explaining in more detail the forms I was reviewing and signing.
My experience with Veterans United was great!!!
Ashley and Kendra were amazing to work with, it was as if they were working their own loan! Diligence, great communication and follow through, I couldn't have had a better experience, and we never even met face to face!
I love how they made it so easy to get in contact with someone to help. If they didn't have the answer you were gonna get it.
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The only thing that was cumbersome was the signature process. It would make it an easier process if all forms could be electronically signed.On an iPad or iPhone it is combersome. To have to print forms sign then email back. Also when sending a form it would only show up in to do list or done list as an image file. You don't know what form was sent. You have to open image file to see what form it was. If you were allowed to rename form it would be easier to find proper form needed to be sent. Then if it wasn't the right form and need to look at another form, it locks you out freezing on screen then you need to sign back in to see next form needed????? Other than that great experience. Many Thanks to Katie Rose ?Y?? and Jennifer Heishman. They both did a wonderful job, helping me every step all the way, to the finish. And I called often. Couldn't have done it without them. Closing in under 30 days. Thanks all
Great team, knowledgeable, friendly and whelped me every step of the way. Found every discount possible for me, and made my experience incredibly wonderful.
Awesome
Very satisfactory.
