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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,896

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Streamline fileing process and my loan team was on the ball everyday. I am on my new home and that's to these guys it was made possible.

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Veterans United did not give up on us and helped get our credit score up so that we could purchase our home..

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very easy to work with. They really seem like they care about you and try every route to make sure you get the best service.I like the interactive web site. It is very easy to use.Of course, being a VA loan... there is a lot of paperwork. The only annoying thing was there was always something in my to do box. But, the team seemed to be constantly working to get to a closing date. I wanted a quicker than normal closing. They really worked and made sure we made that date.Overall, they did an awesome job.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Very precise and self explanatory. Katie and Cameron were always available whenever we needed them.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Although we had a few hiccups along the way, my husband and I loved our VA team. Thanks to TJ, Ted, Crystaline, and Brandon. Without you guys we wouldn't have our beautiful home. Thanks!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Derek Fletcher

Loan Officer: Derek Fletcher

NMLS# 1215348

5 out of 5 Stars
Would Recommend

Everyone that me and my husband came on contact with had truly exceptional customer service.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Your computer programs made this a very easy process.

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

easy, thorough, and excellent

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend
headshot image of Jesse Kangas

Loan Officer: Jesse Kangas

NMLS# 1494266

5 out of 5 Stars
Would Recommend
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Top rated and I would use again and again. Much Thanks to Veterans United Home Loans.

headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Great experience from beginning to end. Our loan officer was always excessable, understanding and helpful. Great service and great people.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Great work. Very streamlined process.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

It was a hard struggle but with Bill's help and his staff it was worth it. thanks to everyone.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

3.5 out of 5 Stars

The beginning of the process was great, I was able to reach my loan officer and he was very informative and helpful but as we moved along it became harder and harder to reach anyone or get responses from anyone. I would have to call 4-5 times to get a hold of anyone. Leave multiple voicemails to get a response etc. In addition, things towards the end felt rushed and I was constantly on the receiving end of a passive aggressive blame game when things were stalled or weren't completed. Especially from Danielle. If I hadn't found my ideal home and was on a time limit I would have gone with another mortgage company.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Kyle Melvyn was great in keeping us updated on the process. Being a first time homeowner, we didn't know what to expect. Kyle walked us through the process and made very easy for us to get our first home.

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

4.5 out of 5 Stars
Would Recommend

They went above and beyond for me.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I thought this experience would be long and tedious. But Carter and his team walk me through every step of the way and encouraged me to keep on until the end.

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

More Reviews

See all 423,896 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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