I started my home buying process with another lendor. I waited days for responses on general inquiries. I did a little research and decided on VU. I am glad I did. From the beginning to end I never had to guess or ask what was next. They were very proactive and responsive from start to finish. It is refreshing to deal with a company that understands the importance of customer service and attention to detail.
I was a 1st time home buyer and received excellent help and guidance every step.
Mike and his team had some of the best customer service I’ve experienced. They always let me know when something needed to be. Gave me progress and reasonable intervals.
outstanding through and through
We have used Veterans United 4 times, 2 home buys and 2 refinances. Billy Watkins is awesome, super responsive and very professional. On his team, Victoria was super easy to work with as well. We will be using Veterans United for years to come.
Our first time going through the VA mortgage process. Was extensive however Neal and Levi made it a much easier process.
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My home loan closes fast, no doubt thanks to a very professional and knowledgeable staff.
Veterans United made my home buying experience a breeze. You are always in communication with your Sales team and know where you stand at a moment's notice with their website.
If I had 100 friends, I would recommend my team to 200!
Clint and nick are amazing!!
This company truly has the Veteran in mind in all that they do. The process was easy and they walked me through every step I needed. They are extremely friendly and personable I definitely recommend Veterans United.
Jeff and Nate were phenomenal to work with. They were very sympathetic and did what they could to ease my burdens. I really did put them to work, too.No request seemed impossible and found me Benefits where they could. I even had them draft amortization plans for different mortgage options with the goal of keeping under a certain dollar amount for monthly payments. Then they helped me shop around for more competitive insurance plans. I couldn’t be happier. My Realator was even super impressed with them!
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VU is very easy to work with, they are very prompt on paperwork and make sure the correct documents are submitted. Very open to what you want, and are honest about what it will take to get you what you want. They don't push you to what they want you to buy. Thanks to Craig and Heather for all you did for us!Mark&Daphne
Will make anything and everything very easy