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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,643

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It was a complete pleasure to work with everyone from the Veterans United team. I was very nervous to go into my first home purchase, but Ben, Kayla, and Jenny made the entire process a breeze from initiation to closing. I look forward to continuing my future with Veterans United as my home loan provider, and will definitely recommend this team to my colleagues.

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Very professional and always ready to help me at any time.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Between our realtor and the home buying group. It was super easy to go through the long process of buying a house. I can’t thank them enough for there efforts

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

My entire loan team worked hard and efficiently to ensure a smooth and painless process. Veterans United knew exactly what they were doing every step of the way and took all the headache part of home purchasing to minimize mine. Very organized with their process with a to do list for me and all I had to do was go to my account, click the item on my to do list and was able to complete the task right there without having to bounce from one place to the other. Everything they needed me to do on my end took no more than 5mins. Very quick and responsive. Not only do they help with the loan process but they set you up with a real estate agent who works directly with them and you get a concierge who helps you get everything you need done for your new home such as utilities, water, security system, moving companies, etc. Only took 18 days to close on my new home!!! Will never use any other company except VU from here on out! You get even awesome personalized gifts from your loan team through out the process, who doesn’t love gifts?!?! As a veteran to another veteran this is who you want to help with your road to home buying!!

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

So this is second time I have taken a loan out with Veterans United and they are always extremely professional especially Kelly and her associates and I would definitely recommend them in the future!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I really loved the experience, it was very smooth and fast process. The team basically walked us through each step with no confusion whatsoever. Five ⭐️ review from me and my family.

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

3.5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

GREAT JOB TEAM, keep up the good work !!! It is GREATLY appreciated.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

The entire team at Veterans United did a fantastic job of helping me through the lending process. Everyone that was assigned to assist me was very professional and they made every stage of the experience as painless as possible. This is my second time using Veterans United, and I'd have no reason not to use them again for any future moves.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Veterans United made the mortgage process very easy and painless. I could not be more satisfied with the great help and wonderful people that assisted me with the purchase of this home.

headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

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5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend

I got my house thank you so very much Veterans United has helped me overcome lots of obstacles but in the end it was well worth it thank you much appreciated and I hope I get to make a TV commercial thank you

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

We were very happy, excited, nervous and relieved while working with Veteran United and their partners. Everyone made the process smooth and understood what we were looking for. We were definitely grateful to have this experience with VU. Thank you for all you do for veteran like me and my family.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Veterans United has been nothing but awesome and outstanding to work with... the with being the main thing! Totally satisfied with everyone I've interacted with.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Loan Officer: Jamie Itamoto

NMLS# 2037615

0.5 out of 5 Stars

The lack of communication and incompetence of who we were assigned made our home buying experience beyond frustrating and we would never want anyone else to experience what we went through. We were given wrong information from the beginning and at the last minute, major details were changed which would have been completely avoidable if our “team” knew how to do their job. They weren’t a team at all, how they behaved to us and our realtor was not professional and was as if they were against us.

Response from Veterans United

Alex,

We’d like to keep others from sharing a similar experience, too. Client Advocate is in your corner. We take what you share to heart and to our teams and training managers. Communication is key and I’m sorry we didn’t give you better here. Please do reach back out to Dave and the Client Advocate team from here. If we can address any lingering concerns or questions, we’re here for that too. We hope to hear from you soon.

Kindest regards,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

VU was the best home buying experience for a first time buyer like us. The team was great and made this a wonderful experience.

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

More Reviews

See all 383,643 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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