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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,436

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Top rated and I would use again and again. Much Thanks to Veterans United Home Loans.

headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Great experience from beginning to end. Our loan officer was always excessable, understanding and helpful. Great service and great people.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Great work. Very streamlined process.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

It was a hard struggle but with Bill's help and his staff it was worth it. thanks to everyone.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

3.5 out of 5 Stars

The beginning of the process was great, I was able to reach my loan officer and he was very informative and helpful but as we moved along it became harder and harder to reach anyone or get responses from anyone. I would have to call 4-5 times to get a hold of anyone. Leave multiple voicemails to get a response etc. In addition, things towards the end felt rushed and I was constantly on the receiving end of a passive aggressive blame game when things were stalled or weren't completed. Especially from Danielle. If I hadn't found my ideal home and was on a time limit I would have gone with another mortgage company.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Kyle Melvyn was great in keeping us updated on the process. Being a first time homeowner, we didn't know what to expect. Kyle walked us through the process and made very easy for us to get our first home.

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

4.5 out of 5 Stars
Would Recommend

They went above and beyond for me.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I thought this experience would be long and tedious. But Carter and his team walk me through every step of the way and encouraged me to keep on until the end.

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

4 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Great attention to details... never left me in the dark. Brian and his team went over the fence with my family.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Craig was amazing, always on top of things. He went out of his way to make sure we got into our house. I can't say enough good things about him.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Our loan specialist was outstanding, and made the process very simple and easy

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Veterans United, Andy Strubel and Brandon Levy, stuck with my wife and I for over a year while we tried to make a deal with the owner of the home we were renting. That deal did not work out but we found another house that was better and more affordable We could not have bought it without Veterans United!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Great people! They really care about their customers!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Excellent service. Lines of communication was outstanding. 5 Stars Service

headshot image of Curt Fischer

Loan Officer: Curt Fischer

NMLS# 1374238

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

More Reviews

See all 430,436 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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